*Performed end of shift reconciliation, counted safe and delivered payouts to servers  *Followed proper procedures for handling of tenders, use of tares, sales of alcoholic beverages and use of PLUs and UPCs  *Educated waiters on the menu, memorization strategies an how to convey information in a positive manner  *Instructed new staff on restaurant facts, food handling procedures and techniques for maximizing efficiency  *Performed continuous reviews of wait… Show more *Performed end of shift reconciliation, counted safe and delivered payouts to servers  *Followed proper procedures for handling of tenders, use of tares, sales of alcoholic beverages and use of PLUs and UPCs  *Educated waiters on the menu, memorization strategies an how to convey information in a positive manner  *Instructed new staff on restaurant facts, food handling procedures and techniques for maximizing efficiency  *Performed continuous reviews of wait staff and provided feedback directly to team member as well as managers  *Delivered an exceptional level of service to each customer by listening to concerns and answering questions  *Promptly welcome guests, effectively communicating daily specials and highlighting beverage pairings *Strategically manage service requirements for 10-15 tables throughout shifts *Recognized for continually exceeding sales targets and maintaining high customer satisfaction  *Completed opening and closing checklists according to set standards  *Pitched in to assist the host station by showing guests to tables  *Closed down the kitchen after each shift and precisely followed closing checklist for kitchen stations Show less