Kris Gills Email & Phone Number

St Louis, Missouri, United States

St. Louis, Mo

-Responsible for managing every aspect of project. Creating and manage project timeline and task list. Leading project status meetings/conference calls. Managing the change control process of all current projects.-Working with KnowledgeLake Solution Architect to ensure the project continually follows KnowledgeLake best practices.-Operating in a multi-faceted client environment; in a highly versatile role and able to operate across multiple projects simultaneously. Along with interacting directly with the client and other members of the KnowledgeLake team. -Possessing a high level of technical expertise within the KnowledgeLake product line and their underlying technologies. -Proficient with all aspects of the KnowledgeLake products and the KnowledgeLake Professional Services Implementation Methodology.-The following certifications: CDIA+, ECMp and SharePointp

Fenton, Mo

-Served as the main point of contact regarding configuration additions/updates and run the engine issues and concerns for client. -Authority to manage the assigned work within project, authors, updates, and delivers status updates to client, development and management teams. -Estimated and calculated project costs regarding labor usage for weekly status reports. -Responsible for monthly financial reviews/performance and monthly labor reviews with the Director of Finance for Loyalty Marketing. -Assisted in development of project change acknowledgement requirement documents, Technical Statement of Work authors/maintains system support and standard process documentation for the development staff and client. -Developed key understanding of Loyalty Marketing products and provides strategic, consultative, value-added, feasible, and implemental recommendations to meet the client and market needs. -Developed/updated project plans for the developers, clients and all specialist roles related to a program change. -Managed resource capacity planning and escalate resource issues as they arise. -Assisted and managed PCI and SAS 70 implementation/maintenance requirements. -Customized client project SharePoint site. -Assessed inherent project risk regarding resources and budget to create a risk assessment/mitigation plan.

Worked directly with Director of Research & Development and the financial programming team to ensure enhancements and industry- mandated modifications are timely and correct for the accounting programs; ensuring client compliance with state and federal regulations. Worked directly with Director of Research & Development on the HIPAA X12 Transactions sets. Hosted workshops to train current clients. Assisted with the implementations for the current client base and new clients. Set up testing environments for Accounts Receivable, Accounts Payable, Payroll, General Ledger and Human Resources Accounting Modules to ensure accuracy. Trained new users both in-house and on-site on the accounting modules of the MDI software system. Traveled to client locations across the United States on a semi-annual to provide one-on-one client support and enhance client relationships.

-Worked directly with Director of Research & Development and the financial programming team to ensure enhancements and industry-mandated modifications are timely and correct for the accounting programs; ensuring client compliance with state and federal regulations.-Worked directly with Director of Research & Development on the HIPAA X12 Transactions sets. Hosted workshops to train current clients. Assisted with the implementations for the current client base and new clients.-Set up testing environments for Accounts Receivable, Accounts Payable, Payroll, General Ledger and Human Resources Modules to ensure accuracy.-Assisted with the day-to-day operation of a 23 Citrix Metaframe Xpe server farm.-Updated client website with both accounting and clinical software so clients were able to access up-to-the-minute program releases and related support documentation.-Trained new users both in-house and on-site on the accounting modules of the MDI software system.-Assisted and trained customer support representatives, as needed, on client calls to ensure accurate and timely responses.-Traveled to client locations across the United States on an as needed basis to provide one-on-one client support and enhance client relationships.

Bachelors, Information Systems

Associate Of Science (A.S.), General Studies