Kris Hall

Kris Hall Email and Phone Number

Customer Contact Manager @ Evlo
Oxford, GB
Kris Hall's Location
Greater Oxford Area, United Kingdom
Kris Hall's Contact Details

Kris Hall work email

Kris Hall personal email

n/a

Kris Hall phone numbers

About Kris Hall

A highly-motivated, results-oriented individual who has several years of Contact Center Management experience. Proven track record as a leader in team development and delivering performance goals with the highest levels of quality and performance to maximize operational efficiency. A proven leader with strong interpersonal communication skills along with experience working in union and non-union environments. Consistently exceeds performance expectations and drives results while leading teams to ensure that operational needs are met with effective process improvements and best practices applied on time and within budget. Ability to multi-task and work in fast paced environments

Kris Hall's Current Company Details
Evlo

Evlo

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Customer Contact Manager
Oxford, GB
Website:
evlo.co.uk
Employees:
432
Kris Hall Work Experience Details
  • Evlo
    Customer Contact Manager
    Evlo
    Oxford, Gb
    View
  • Everyday Loans
    Customer Contact Manager
    Everyday Loans Jun 2017 - Present
    Dialler Management: Optimizing call routing and agent utilization for maximum efficiency.Contact Strategies: Developing inbound and outbound call flows that boost customer engagement and satisfaction.Project Management: Delivering adhoc projects on time and within budget, exceeding key objectives.Data Analysis: Leveraging SQL reporting to identify trends, track performance, and inform strategic decisions.
    View
  • Dollar Financial
    Communications Manager
    Dollar Financial Mar 2012 - Jun 2017
    Oxfordshire
    My Current responsibilities are:Direct Customer Communications;Dialler Management - Campaigns,strategy,reportingEmail Communications - Marketing, Customer Service, ArrearsSMS Communications - Marketing, Customer Service, ArrearsInbound - Administration of all inbound phone channels for the contact centre.
    View
  • Mem Consumer Finance Ltd
    Dialer Manager
    Mem Consumer Finance Ltd Oct 2010 - Mar 2012
    Daily responsibilities:Outbound Dialling Campaigns across Sales, Customer Service & Collections departmentsInbound call traffic - IVR Management, reporting

Kris Hall Skills

Team Management Call Centers Team Leadership Management Customer Service Contact Centers Change Management Strategy Business Analysis Customer Experience Leadership Team Building Operations Management Customer Relationship Management Customer Retention Performance Management Credit Cards Crm Telephony Avaya Products

Frequently Asked Questions about Kris Hall

What company does Kris Hall work for?

Kris Hall works for Evlo

What is Kris Hall's role at the current company?

Kris Hall's current role is Customer Contact Manager.

What is Kris Hall's email address?

Kris Hall's email address is kr****@****s.co.uk

What is Kris Hall's direct phone number?

Kris Hall's direct phone number is +4416285*****

What skills is Kris Hall known for?

Kris Hall has skills like Team Management, Call Centers, Team Leadership, Management, Customer Service, Contact Centers, Change Management, Strategy, Business Analysis, Customer Experience, Leadership, Team Building.

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