Kris Hansen Email & Phone Number

Lismore, New South Wales, Australia

Working across four different departments: Plumbing, Electrical, Homewares, and Flooring. The main duties performed for this role are customer service, having an eye for detail, filling shelves, merchandising and cleaning.

Casino, New South Wales, Australia

Managing the store and five staff members, stock management, cash handling, EFT and POS. Planogram, ticketing, cleaning, rostering, time management, adhering to and making sure all policies and procedures are carried through. Animal management, animal feeding, live deaths, live sales, animal health, procurement of animals, teaching staff and customers about animal health, animal products and medications as well as habitat and enclosure cleaning, maintenance, and disease control. Customer… Show more Managing the store and five staff members, stock management, cash handling, EFT and POS. Planogram, ticketing, cleaning, rostering, time management, adhering to and making sure all policies and procedures are carried through. Animal management, animal feeding, live deaths, live sales, animal health, procurement of animals, teaching staff and customers about animal health, animal products and medications as well as habitat and enclosure cleaning, maintenance, and disease control. Customer service. Budgets. Weekly banking, till counting, open and close of store, booking of services including rubbish collection and maintenance of store. Covid-19 safety, cleaning and policies and procedures to keep all staff and customers safe. Show less

Ballina, New South Wales, Australia

Rostering coordinator for the Tweed Heads region, organising shifts for ten Carers that care for a large variety of Aged Care live at home clients. Answering phones, attending to emails, data entry, system updates, scheduling, office duties, working with multiple units that help provide care for example, registered nurses, home care package organisers, St Andrews Care Facilitators, clients, clients families and carers.

Browns Plains

Selling a wide variety of items while striving and exceeding sales targets set by upper management, continuously receiving customer compliments for going above and beyond to help them achieve their shopping needs. This role’s major focuses were customer service, being a team player, KPI’s, fault reporting, refunds, product research, point of sale, vast product knowledge and a quick learner, conflict resolution, adhering to policies and procedures while continuously completing extended learning… Show more Selling a wide variety of items while striving and exceeding sales targets set by upper management, continuously receiving customer compliments for going above and beyond to help them achieve their shopping needs. This role’s major focuses were customer service, being a team player, KPI’s, fault reporting, refunds, product research, point of sale, vast product knowledge and a quick learner, conflict resolution, adhering to policies and procedures while continuously completing extended learning modules through their online learning platform. This role included trouble shooting capabilities, thinking outside the box in a high pressure, high demand environment, stock control and storeroom duties. Continuous lifting 20kg or more, standing for long periods of time, being physically fit and capable, hard-working, and reliable. I have been a great asset to the team. Show less

Kooralbyn

Effectively managed all routines with great time efficiency. Hard working and dedicated to all duties required of me. Cleaning of the four bedrooms, one bathroom, two living areas and patio daily, while caring for four children under nine years of age. Planned and carried out engaging activities.

Googong, New South Wales, Australia

Managed thirty staff members, ran team meetings, updated procedure handling documentation, and created weekly rosters. Management of staff training files. Trained all staff on registers. Interviewed and hired front-end staff. Monitored security systems and enforced minimisation of theft. Updated product information and pricing through the database. Creation of advertisement flyers. Stationary office supply ordering through office works. Quality control, stock rotation, RF dumping… Show more Managed thirty staff members, ran team meetings, updated procedure handling documentation, and created weekly rosters. Management of staff training files. Trained all staff on registers. Interviewed and hired front-end staff. Monitored security systems and enforced minimisation of theft. Updated product information and pricing through the database. Creation of advertisement flyers. Stationary office supply ordering through office works. Quality control, stock rotation, RF dumping, capping, filling, invoicing, ordering of stock, back dock receiving and dispatch, pallet jack and cage use, point of sale system, adhering to planograms, general cleaning, and WHS. Temperature checks, used by and best before checks, Deli food preparation, cleaning and serving. Coffee and cake order taking. In produce I filled displays, prepared fruit, oversaw stock ordering, cold room and freezer organisation and cleaning. Acquired liquor Knowledge and completed sales. Show less

Tuggeranong

I managed five staff members, hired staff, completed weekly rosters. Reached weekly KPI’s and store targets for buying and selling of items, often top of the leader board. I completed interstate management training to NSW Nepean, Parramatta, and Mt Druitt Stores. Management of the Tuggeranong store in Canberra. Management relief work in the Gungahlin store, tested and graded electronics, media, phones, and gaming equipment, carried out dispatch and receiving stock, filling online orders… Show more I managed five staff members, hired staff, completed weekly rosters. Reached weekly KPI’s and store targets for buying and selling of items, often top of the leader board. I completed interstate management training to NSW Nepean, Parramatta, and Mt Druitt Stores. Management of the Tuggeranong store in Canberra. Management relief work in the Gungahlin store, tested and graded electronics, media, phones, and gaming equipment, carried out dispatch and receiving stock, filling online orders, invoicing and wage/hour approval management. Show less

Brisbane, Australia

Ticket work, writing and responding to clients and contractors via email, mail, and telephone, taking and transferring inbound and outbound calls. Complaint management, query resolution. Signed people up to the NBN network over fibreoptic or satellite connection. Use of dual screens for data entry and successfully booked jobs with technicians including conducting follow up calls.

Brisbane, Australia

Delivered high quality meals within a tight time frame. Daily banking tasks. Point of sale system. Stock ordering. Receiving weekly product loads and invoice checking. Staff management and training of juniors. WHS. Taking phone orders and walk-ins. Food preparation, quality control and ensuring proper food rotation procedures always adhered to.

Brisbane, Australia

Point of sale system. Customer service. Photocopying. Magazine returns. Invoice and document filing. Financial banking and data entry. End of day cash office safe banking. Transferring calls. RF gun dump. Stock management. Replenishment of stock. Query resolution. Conflict management.

Bachelor Of Arts (Humanities) Internet Communications Major, Information Technology

Certificate Ii In Store Operations (Woolworth Supermarkets) Zwa20104

Senior Certificate

Certificate of Merit| Mitchelton State High School | 2005 Contribution to School Life Senior Cultural Service Medallion | Mitchelton State.

Certificate For Marketing And Desktop Publishing

Extra Academic Activity (Eaa)

Queensland Girls Schools Team Chess Champions | Saint Stephens College | 2001 Placed 1st Intermediate Autumn Championships | Coomera.