Kris Harper Email & Phone Number

Canada

Canada

• Balance cross-functional requirements and competing priorities in a high-performing 87 door territory within Sephora Canada.• Proficiently oversee a team of 13 freelance employees across Canada, coaching them to surpass company sales goals.• Consistently achieve double-digit year-over-year sales growth within my home market.• Engage collaboratively with Sephora Partners to develop monthly plans aimed at achieving sales goals through effective sales support, special events, and in-store training initiatives.

Eastern Canada

• Effectively coordinate and manage scheduling for on-site visits across multiple locations, maximizing efficiency and contributing to revenue growth. • Strategize and conduct training sessions for new product launches, while reinforcing core product knowledge to drive sales through exciting and eye-catching presentations.• Develop and maintain strong relationships with district managers, store leadership, and beauty advisors.• Created an incentive program to drive sales in select stores, leading to triple-digit growth in those designated doors.• Execute corporate visual directives, education selling tools, and customer service standards

Burlington, Ontario, Canada

• Utilized MediTech to transcribe physician orders, process admissions and discharges, fax prescription orders, and request medical procedures.• Capable of swiftly adjusting to a dynamic, fast-paced, and high-stress environment characterized by continuous change.• Efficiently updated patient room lists and boards, managed incoming and outgoing patients in an organized manner.• Answered phones, relaying messages among nurses, physicians, and patients’ family members.

Burlington, Ontario

• Key member of the Leadership Team, overseeing the interview process, employee training, and executing branded events within the store. • Upheld Sephora company standards, communicated policies and procedures to staff, and reinforced product knowledge to achieve sales objectives and customer service targets.• Provided exceptional client experiences to secure return business and long-time client retention – by coaching beauty advisors to meet KPIs.• Conducted in-depth analyses of brand performance and reviewed Assortment Cycle Count Reports to proactively address sales concerns and update individual stock details. • Successfully completed tester orders and implemented brand updates.• Responsible for overseeing all animation updates within the store, collaborating with a team to ensure the timely execution of updates in accordance with company deadlines.

Burlington, Ontario

Burlington, Ontario

Mississauga, Ontario

• Motivated and led sales staff in achieving customer service targets, with direct accountability for conducting interviews and onboarding new associates. • Contributed to store merchandising, participated in year-end inventory, and conducted cycle counts. • Managed opening and closing duties, prepared daily sales reports and bank deposits and oversaw administration and control of financial transactions.• Delivered comprehensive training in merchandising, sales, and customer service to staff, while consistently adhering to and promoting all internal policies and procedures within the team.• Coordinated and maintained scheduling and task delegation for a high traffic location, ensuring efficient store coverage while maintaining the payroll budget.

Mississauga, Ontario

• Led a team of Visual Merchandisers at one of the largest retail locations in Ontario, strategically implementing store presentations in alignment corporate directive. Ensured that displays were well-maintained, eye-catching, and presentable to enhance sales.

Cosmetic Techniques And Management

- Completed courses in Visual Merchandising, Marketing, Business Management and Sales. - Also gained Makeup Artistry skills in Beauty.

Diploma Of Education, Nursing Unit Clerk

- Courses included Medical Keyboarding, Pharmacology, Medical Terminology and Conditions, Medical Tests, and Surgical Procedures