Kris Hilliard Email & Phone Number

Interlachen, Fl, Us

Mulberry, Florida, United States

I manage a team of three Business Analysts and one Quality Assurance testing analyst as the Business Solutions Group for Badcock. I also directly manage the IT projects and maintenance of applications and reporting for the Retail Operations and Supply Chain business areas for the company.

Starke, Florida, United States

I served as the direct operations supervisor for four dealer-owned Badcock Home Furniture and More retail stores - Lake City, High Springs, Starke, and Lake Butler, Florida. I was responsible for recruiting team members, training front end and back end associates, marketing strategy, and sales goal achievements.

Mulberry, Florida, United States

I managed a group of four district managers with a combined store count of 104 retail locations both dealer and corporation owned. We served as retail business consultants for and corporate liasons to the retail store owners and operators.

Mulberry, Florida, United States

I served as a retail business consultant for dealer-owners of 20 Badcock Home Furniture and More retail store locations. I built trust and confidence with the store owners and their teams as the liason between the stores and the corporation. We planned, submitted Real Estate Site Acquisition (RESAC) requests, and worked new locations and relocations through to opening day. I made judgement calls for the best solutions with fairness to corporation, local store, and end customer when conflict resolutions were needed that were outside of general policy and procedure. I was Dealer Advisor of the Year for 2018 among 380 locations.

Mulberry, Florida, United States

I traveled to the retail store locations to conduct physical inventory counts and physical inventory updates. I wrote charges and/or credits for merchandise that was either missing or found to be an overage. I also processed warranty exchange credits and scrapping in the field for the company for appliance and electronics products.