Experienced Operations Manager, Driller and CPT operator skilled in project management, Budgeting, Microsoft Excel, Customer Service, Microsoft Word, and Sales. Set up and Implement of ISO certification.Strong operations and training professional. Resolute management specialist with over 20 years of active experience managing the development and enforcement of policies and procedures.Experience has taught me that being flexible and able to change strategy under pressure creates a flexible Manager whom can deal with any situation and deliver results.As a business professional, I understand the importance of optimizing business processes without sacrificing personal connections with employees. I thrive on encouraging employee performance and growth. I lead by example and understand the strength in being inclusive to all team members no matter their position or length of employment. Identifying strengths and attributes of the team help build resilience and aid in build a sense of belonging which leads to retention of staff. I believe in ensuring adherence to established organizational processes while maintaining a positive and motivating company culture.