Kris Laseter

Kris Laseter Email and Phone Number

Chief Operating Officer @ Pathwise
Knoxville, TN, US
Kris Laseter's Location
Knoxville, Tennessee, United States, United States
Kris Laseter's Contact Details

Kris Laseter personal email

n/a
About Kris Laseter

Energetic Senior Executive with experience living and working in North America, Europe/United Kingdom and Asia Pacific with responsibility for operations, customer experience, and product strategy in 7 countries across 10 geographic locations for enterprise and Fortune 1000 companies. Known as a hands-on, motivating leader who excels at establishing strategic initiatives which repeatedly demonstrate both cost savings and revenue growth.Key Areas of Expertise• Leading Operations in Asia Pacific, Europe/UK, and North America with strong talent management skills for high performance, cross-functional, multi-site support teams• Business Strategy and Business Planning for multi-country operations including the formulation of key business and financial metrics to drive growth.• Program and Project Management for transformation, integration and quality improvement, through times of rapid change and in complex environments with a strong track record delivering cost savings and revenue initiatives• Demonstrated ability to integrate and restructure diverse operational functions through acquisitions and internal alignment which are focused on delivering a unified customer experience• Go-to-Market Strategy for Product Lifecycle Management & Process Re-engineering with significant revenue and margin growth. • Solution architecture and design to deliver aggressive revenue and cost plans for the Asia Pacific business and markets for the portfolio of managed and outsourced service offerings

Kris Laseter's Current Company Details
Pathwise

Pathwise

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Chief Operating Officer
Knoxville, TN, US
Kris Laseter Work Experience Details
  • Pathwise
    Chief Operating Officer
    Pathwise
    Knoxville, Tn, Us
    View
  • Transit Technologies
    Chief Operating Officer
    Transit Technologies Jan 2020 - Present
    Knoxville, Tennessee, Us
    View
  • West Corporation
    Vice President, Account Management And Chief Of Staff
    West Corporation Jan 2018 - Dec 2019
    Omaha, Ne, Us
    Leads team of account management sales professionals with revenue responsibility of over $200M across healthcare, education and utilities verticals.
    View
  • West Corporation
    Vice President Operations
    West Corporation Aug 2015 - Dec 2017
    Omaha, Ne, Us
    Responsible for North American Operations leading departments for Implementations, Professional Services, Technical Support, Web & Graphic Design, Product Training, and Account Management. Hired to integrate and unify the operations of multiple acquisitions, streamline process and deploy customer-centric focused best practices.
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  • Intercall
    Vice President, Operations- Asia Pacific
    Intercall Mar 2012 - Jul 2015
    Chicago, Il, Us
    Responsible for Asia Pacific Operations, Global Back Office, and Product Strategy with a budget of US$21M. Demonstrated ability to tackle the strategic operational initiative for speed to revenue by growing market share in the Asia Pacific region. Engaged to assume leadership and P&L responsibility for a strategic software business line product strategy with a US$12M revenue target whilst maintaining accountability for customer relationships throughout the region.
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  • Intercall
    Sr. Director, Asia Pacific Operations & Customer Service
    Intercall Jan 2009 - Mar 2012
    Chicago, Il, Us
    Drove process re-engineering, created a data-driven management structure, and revamped the customer experience with management responsibility for over 350 support staff in the Asia Pacific region (locations: Australia, Singapore, Hong Kong, Japan, India, China, Philippines). Promoted multiple times within this role due to consistent delivery of results while taking on additional functional responsibility.
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  • Genesys
    Director, Asia Pacific Production, Australia
    Genesys Jan 2008 - Dec 2008
    Responsible for operational and customer experience for the Asia Pacific market. Recruited to re-vamp the Asia Pacific support team following the successful performance improvement initiatives undertaken whilst heading up the operations team for the European/UK market

Kris Laseter Skills

Telecommunications Integration Unified Communications Leadership Strategy Saas Management Salesforce.com Strategic Partnerships Mergers And Acquisitions Account Management Solution Selling Enterprise Software Voip Go To Market Strategy Product Management Video Conferencing Managed Services Customer Experience Professional Services Cloud Computing Mobile Devices New Business Development Webinars Operations Management B2b Business Development Business To Business Software As A Service Voice Over Ip Team Building Investor Relations Support Strategic Planning Cross Functional Team Leadership Business Process Improvement Cross Functional Team Building Customer Service Project Management Training Data Analysis Coaching Team Management

Kris Laseter Education Details

  • The University Of Chicago Booth School Of Business
    The University Of Chicago Booth School Of Business
    Master Of Business Administration (Mba)
  • University Of Virginia
    University Of Virginia
    Psychology

Frequently Asked Questions about Kris Laseter

What company does Kris Laseter work for?

Kris Laseter works for Pathwise

What is Kris Laseter's role at the current company?

Kris Laseter's current role is Chief Operating Officer.

What is Kris Laseter's email address?

Kris Laseter's email address is kr****@****est.com

What is Kris Laseter's direct phone number?

Kris Laseter's direct phone number is +65641*****

What schools did Kris Laseter attend?

Kris Laseter attended The University Of Chicago Booth School Of Business, University Of Virginia.

What skills is Kris Laseter known for?

Kris Laseter has skills like Telecommunications, Integration, Unified Communications, Leadership, Strategy, Saas, Management, Salesforce.com, Strategic Partnerships, Mergers And Acquisitions, Account Management, Solution Selling.

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