Kris Mak Email & Phone Number

Hamble-Le-Rice, England, United Kingdom

World-leading photonics manufacturer in precision optical instrumentation- Prototype manufacturing and testing for new and existing products - Testing, trial and implementation of new tooling and processes - Identify and support procurement of new tools required for new projects/production - Ensure successful development & introduction of new products and smooth transition from R&D to manufacturing- Provide design & improvement proposal - Provide improvement suggestion to improve yield and ease of manufacture - Design new tooling and fixtures to optimise production efficiency- Develop product documentation - workflow, SOP, Production data - Provide modifications and improvements to current manufacturing process - Enhance consistency and clarity of manufacturing documentation for current manufacturing processes- Develop manufacturing assembly and test processes - Design and develop manufacturing processes for new products from concept to production ensuring efficient manufacture with high yield- Production monitoring - Conduct statistical evaluation and trend analysis of test results to guide process improvement - Track system status and enhance traceability, repeatability & quality- Production support - Provide technical support and troubleshooting expertise for the production team, resolving issues to minimise downtime- Work closely with software engineers to develop a new data recording system - Provide functional design specification for clear guidance on software development - Develop management tools for monitoring the training process for technicians- Undertakes PFMEA

Southampton, England, United Kingdom

• Help develop more efficient systems of work• Improvement suggestions for manufacturer to rectify design flaws• Fault finding and error analysis• Remote support for site engineers and clients – produced tutorials and SOP• Oversee a team and maintain a fleet of robot to high standard of service and repair• Support demonstration for clients to boost sales• Promptly attend to customer requests and complaints

Wickham, England, United Kingdom

• Maximised team productivity by effective training and assessing their performance• Assigned roles according to staff’s strength and interest to maintain staff satisfaction• Maintained strong social media presence and built positive reputation successfully• Monitored reviews & feedbacks and maintained customer complaint log

Bishop Waltham, Southampton, Hampshire, Uk

• Inventory management – report inventory activities and variances• Handled complaints and arrange compensation – authorise cash refund or replacement meal• End-of-day closing operations - daily revenue reconciliation and daily cash count• Solved POS and online ordering system technical issues

Southampton, United Kingdom

Student Management and Parental Relationship• Ensure behaviour management is implemented and adhered to throughout class• Deliver one-to-one assistance to students during class• Translator for Cantonese & Mandarin speaking parents to set up effective and clear learning goals

Southampton, United Kingdom

Door to door fundraiser• Fundraising for British Heart Foundation for congenital heart diseases

Hong Kong

Projects: i) Residential development at 53 Stubbs road, Hong Kong;ii) Xiqu Centre, West Kowloon, Hong KongCAD Drawing and Design• Design and construct detailed drawings for aluminium ceiling and glass balustrade – design aesthetic and practical concepts according to requirement• Produce assembled and exploded drawings using SolidWorks – suspended ceiling light drawings for presentation to client and construction workers for clear illustrationInterior and Architectural Design• Floor plan designing with AutoCAD and 3D room modelling with SketchUp• 3D rendering using Artlantis – produce coloured images and animations for presentations to client