Kris Mcgee Email & Phone Number

Raleigh, North Carolina, United States

QA Lead for Dispatch, Scheduling and Capacity ApplicationsWork closely with the Business, PMO, Developers and Business Analysts to ensure successful code deployments Coordination and project assignment to QA Analysts Prepare bi-weekly QA reporting for senior leadershipTraining of new resources on assigned applications as well as those interfacing applications Calculated level of effort for assigned team projectsMaintained quality assurance procedure documentation Created and executed test plans and end to end test cases for IT development projects with multiple interfacing applicationsDetected and aided in the root cause for the resolution of blocking issues Performed regression testing prior to production deploymentPerformed checkout testing of applications after production deploymentProficient in JIRA, HP Quality Center ALM and AccelQ testing tools

Durham, North Carolina, United States

Lead for the Frontier Dispatch Application and Field Ops mobile application Quality Assurance teamCreated Frontier's Dispatch QA portfolio Aided in the requirements for the creation of Frontier's Field Ops mobile applicationWork closely with the Business, PMO, Developers and Business Analysts to ensure successful code deployments Coordination and project assignment to QA Analysts Trained QA employees and contractors on assigned applications as well as those interfacing applications Calculated level of effort for assigned team projectsCreated and executed test plans and end to end test cases for IT development projects with multiple interfacing applicationsDetected and aided in the root cause for the resolution of blocking issues Performed regression testing prior to production deploymentPerformed checkout testing of applications after production deploymentProficient in JIRA, HP Quality Center ALM and AccelQ testing tools

Durham, North Carolina, United States

Managed Verizon applications within Frontier IT team prior to cutover to Frontier applications for CABS and Manual Billing.

Durham, North Carolina, United States

Provided complex data from multiple systems to support revenue, product and regulatory decisions from various databases and flat files across the Verizon footprint using RAMIS and FOCUS. Analyzing billing data and performing various types of billing adjustments to carrier bills. Created and performed ISO 9001 Audits.

Durham County, North Carolina, United States

Responsible for the daily tracking of work request and creating queries using MS ACCESS, extracting requested data from various databases and flat files using RAMIS, analyzing billing data and performing various types of billing adjustments to carrier bills. Complied and submitted monthly performance measurements to supervisors and performed all clerical duties for team using Microsoft Office Suite applications.

Durham, Nc