Part time event photographer -Seasonal

I contracted through C3i for Sanofi/Genzyme

• Directed and organized team mailbox, delegating mail to team.• Tracked, verified and reconciled devices via inventory systems.• Designed process to collect inventory from terminated employees• Activated cellular devices and tablets via carrier portals (Verizon, AT&T, T-Mobile and Sprint) • Administrated devices in AirWatch, GOOD for Enterprise and Blackberry Admin console.• Managed ordering and receipt of all mobile products and accessories• Configured and prepped mobile devices for specific end users.• Resolved technical issues such as mobility device backup/restoration & synchronization• Coordinated with vendors (device manufacturers, cellular providers and others) to implement, provision, troubleshoot and resolve issues or fulfill requests. • Worked with Apple to remove activation lock on company devices by providing proof of purchase.• Collaborated with exchange team to troubleshoot email issues on mobile devices.• Performed reassignment of equipment and balanced the schedule of work for all technicians.• Maintained Remedy/Promise Asset Center tracking software with up to date information on ticket progress.• Completed assigned tickets within service level agreement. • Triaged daily emergency issues, broken/lost/stolen devices• Oversaw sales meetings for Sanofi sales, providing hands on support for break/fix issues, and rollout of IOS/Devices

Responsible for checking out and in all camera and event equipment. Proofread all photographers paperwork, managed events, dealt directly with coaches and parents to ensure everyone had a good experience.

Maintained 200 devices; cell phones, blackberry, android and wireless cards for employees through Verizon WirelessCreated and maintained databases in Microsoft Access for fleet, tools, phones and IT assetsOversaw company fleet: gas cards, registrations, excise tax, title transfers, insurance claims, toll transpondersExamined monthly bills for all wireless and fuel credit card bills, update as neededManaged company GPS vehicle tracking systems to ensure all units are working properly in vehiclesParticipated in new hire process to ensure all new employees are set up with IT assetsLoaded Garmin GPS units with proper mapping and POIs for each regionEnsured technicians’ DOT and trade licenses were up to dateSupplied uniforms for all technicians, inventoried and purchased as neededKept an up to date company directoryOrchestrated company functions and outingsHelped design fleet graphics

Researched new products to keep product fresh and generate salesMaintained an image database for the Fright Catalog websiteWorked directly with vendors collecting images and placing product ordersWorked on projects related to the look of the catalog including photography, sales fliers, & proof readingManaged ordering and maintenance of all company supplies and equipmentAssisted with the creation new product ideas for sister company Morbid Industries, Inc. and provided input on quality control for new itemsMonitored Internet affiliate programsPlanned vendor tables for local clubs, horror conventions and set up appointments for trade shows Created banner ads for Frightcalalog.comProcessed daily order batches accrued from both the Internet and telephone salesBatched credit cards and daily check depositsWorked with customers on a daily basis taking orders and resolving any problemsMaintained customer database (change of address, remove from mailing list)Managed customer notification lettersCollected delinquent accounts (credit card and terms)Maintained stock discrepancies in both database and website

Processed Custom Art Sales Orders for correctness, while meeting production, quality, and timeliness goalsConsulted with sales representatives on changes of customers' designs to meet production capabilities and requirementsActed as liaison with sales representatives and artists to develop alternate ideas that would meet customer’s requirementsProduced from 100 to 200 orders per weekExceeded all departmental productivity and quality goalsManaged large national account base included accounts such as Harley-Davidson, SYSCO and RyderOrganized, planned, managed budget, and successfully completed department outings and art galleriesTrained new and current Production Coordinators on system and procedure changes

Maintained a computerized billing systemAssisted with the coordination of inventory control for showroomHandled all customer conflicts with a positive course of actionCalculated and documented shortage and damage control reportsResponsible for manual and computerized monthly ordering emphasis on fast & accurate 10-key abilityAccurately and precisely handled monetary transactions and depositsOrganized and scheduled catering for sales eventsSet up events featuring comic book creators for clientsHandled payroll for 25 personnelWrote weekly newsletter for our customers

Successfully solicited wall-covering productsActed as sales liaison to customersEntered product ordering via InternetPerformed clerical functions including: receptionist, data entry and customer serviceCoordinated and extradition of product delivery

Ran Boston Traveler clothing divisionEstablished effective communication with customers and field repsProvided clerical support such as ordering, data entry, billing and customer serviceCreated clothing description sheets and call tag returnsConsulted with sales representatives on accounts, problem resolution and ordering