Account sales, marketing, and management for Lifestyle, Luxury, Leisure, Corporate Consortia, Corporate Business Travel and Entertainment. American Express Fine Hotels & Resorts, Signature Travel Network, Internova Select and Frosch Travel. Support team with consistent coaching, data and direction while identifying their development and training needs, in a manner that compliments Hyatt’s purpose of caring for people so they can be their best.

186-room Hyatt House near Sandy Springs’ “Pill Hill” and its cluster of hospitals. Opened March of 2021, the hotel will include 4,000+ SF of meeting space, a pool, and a fitness center.

• Hired, trained and supervised five senior sales managers, one small market sales manager and three administrative assistances.• Developed and managed market tactics and strategies, including but not limited to: hotel booking guidelines, business review procedures and documentation, team deployment, group revenue targets, contract procedures/guidelines and site visit conversion tactics.• Reviewed and prepared rooms and catering forecasting, systems training, tradeshow preparation and team budgeting. • Reviewed and approved all catering and sales contracts for hotel; negotiated terms with clients to achieved maximum benefit for both parties. • Organized and facilitated outside prospecting, locally and nationally. • Conducted daily business reviews with team, weekly one on-ones and business deep dive meetings, along with monthly sales/catering sales meetings. • Drove business success by maintaining and applying current knowledge of sales.• 120%+ EOY rooms production and 250% EOY catering production.

• In take client inquiries, researched best solution for client’s needs, prepared comprehensive and competitive proposal and negotiated offer with client base.• Actively studied market trends and local and national competition to sharpen sales knowledge and pitch.• Organized and facilitated outside prospecting, locally and nationally.• Prepared for daily business reviews to sell business to internal clients.• Connected with prospects both existing clients, to continue beneficial partnerships, and new clients to obtain future long-term partnerships.• Drove business success by maintaining and applying current knowledge of sales.• Achieved Hyatt's Elite Sales Manager award (Hyatt's top 10%) within first five months of hire.

• Organized and facilitated outside prospecting, locally:• Through prospecting efforts in local market: increased local market share by 200% from January 2017 to July 2017.• Completed two (2) of Hyatt's competitive in-person sales training courses reserved for senior managers: Sales Negotiations and Driving Sales.• Drove business success by maintaining and applying current knowledge of sales.• Ranked Hyatt's Elite Sales Performer (top 10%) Achieved over 100% for five consecutive quarters with over 300% production in Q1 and 198% YTD by end of Q2 of 2017.

• Completed Hyatt's in-person intensive beginners training course: CHARGE.• Completed cold calls to grow share in sports sector; successfully achieving goals with results, alone.• Nourished internal and external relationships to increase satisfaction and obtain repeat clients.• 110% EOY – 2013; 113% EOY- 2014.

Supporting sales staff as both Sales Administrative Assistant and Sales Systems Administrator my main duties were to maintain the sales systems, prepare reports and analysis, manage confidential payroll, hotel and associate information as well as provide administrative support to the Director of Sales and Sales team.