Kristopher Plunkett Email & Phone Number

Brentwood, Tennessee, United States

Nashville, Tennessee, United States

- Built a chat application integration to handle the most demanding customer workloads and unlock major sales expansion opportunities- Provided a simple mechanism in the existing UI that calls out to a distributed process to synchronize user hierarchy management with Salesforce saving product administrators hours of manual labor- Implemented a consistent test runner output format across all unit tests, integration tests, and end to end tests to significantly reduce lead time for changes… Show more - Built a chat application integration to handle the most demanding customer workloads and unlock major sales expansion opportunities- Provided a simple mechanism in the existing UI that calls out to a distributed process to synchronize user hierarchy management with Salesforce saving product administrators hours of manual labor- Implemented a consistent test runner output format across all unit tests, integration tests, and end to end tests to significantly reduce lead time for changes and utilize automated flaky test detection Show less

Nashville, Tn

- Served as Tech Lead for the Users and Account Management Team which allowed me to travel worldwide to train new engineers following multiple mergers and acquisitions- Led the DevOps Crew which enabled me to spend 20% of my time planning and implementing major DevOps initiatives across the organization, including containerizing all of our previously virtual machine based microservices- Created a new, lower priced billing option for our largest customers by implementing a unique… Show more - Served as Tech Lead for the Users and Account Management Team which allowed me to travel worldwide to train new engineers following multiple mergers and acquisitions- Led the DevOps Crew which enabled me to spend 20% of my time planning and implementing major DevOps initiatives across the organization, including containerizing all of our previously virtual machine based microservices- Created a new, lower priced billing option for our largest customers by implementing a unique counting mechanism in our usage based billing system that would dedupe redundant data which saved customers tens of thousands of dollars and increased retention of critical accounts Show less

Nashville, Tn

- Delivered a redesigned, accessibility approved navigation to unify the application experience across a multitude of frontend applications with distinct UI patterns- Updated documentation, dependencies, logging and monitoring capabilities for the public API service responsible for essential customer integrations and third-party application development- Configured custom reporting, honeypots, and reCAPTCHA to harden the security of public forms handling hundreds of requests per second

Nashville, Tn

- Planned and executed travel logistics with multiple groups including cars, buses, flights, and hotels across the country- Advanced and managed live sound production for artists performing shows in venues ranging from small clubs to full-size arena- Collected and reported all financial activity with business management