Kris Rhoades Email & Phone Number

Huntsville, Al, Us

Bellevue, Wa, Us

Senior Disaster Recovery Manager with the National Emergency Management Team. My tenure and duties with Sprint transferred over to Ericsson in 2009, then back to Sprint in 2016 then to T-Mobile after the merger in 2020:• Plans, develops and manages the corporate Emergency Preparedness/Disaster Recovery programs. • Responsible for the business strategies associated with the Emergency Preparedness/Disaster Recovery function within the organization. • Accountable for overall planning, directing and organizing activities of the programs, and ensures their effective operation. Implements policies, procedures and systems required for maintaining and enhancing the overall Emergency Preparedness/Disaster Recovery mission.• Program manager / lead design engineer for T-Mobile's Emergency Management UAS Program. Designing systems utilizing T-Mobile's superior 5G technologies for network augmentation, Search and Rescue, as well as other strategic UAS programs. Part 107 Certified.• Key lead in the development and upgrade of T-Mobile's Disaster Recovery Tools.• Oversees the architecture of recovery systems to include data systems, and data networks to ensure the integrity and security of all electronics data and data systems are adequately protected. • Plans, schedules and conducts a wide range of very complex facility and/or site Emergency Preparedness/Disaster Recovery drills which could include Emergency Response training drills, medical drills, fire response drills, and protective action drills. • Coordinate with state and local emergency management authorities. • Maintains expert knowledge of the organization's processes and hazards, interfaces with engineering and operations staff to ensure appropriate development of a facility and/or site-specific hazard assessment and emergency classification procedures. • Led tactical response coordination efforts through several disaster situations.• Winner of the 2020 Circle of Achievement.

Overland Park, Kansas, Us

• Certified Business Continuity Professional (CBCP) Certified through DRII.• Business Continuity and Emergency Manager for Sprint Nextel’s South Region.• Lead tactical response coordination efforts through several disaster situations. This includes managing and coordinating the movement of network assets and resources to expedite network recovery.• Developed a comprehensive risk assessment based on the loss of a Mobile Switching Office as part of an ongoing Business Impact Analysis.• Member of the Association of Contingency Planners (ACP).

Overland Park, Kansas, Us

Network Operations Manager for two markets, Little Rock, AR (Nortel) and Shreveport, LA (Lucent). Supervised a work force consisting of switch technicians responsible for ongoing maintenance and installation of new and existing equipment. Prioritized and assign daily work loads for all direct reports. Conducted performance evaluations for all direct reports. Provided project management within the work group. Participated in meetings and/or conference calls concerning problem resolution, the scheduling of new cell installations and special projects, and other topics as required. Completed and approved periodic (daily, weekly, or monthly as required) reports reflecting system maintenance and status, equipment outage and status of repair/return of circuit packs. As well as assured the ongoing quality development, maintenance and security of switch and cell site systems including performing quality inspections to assure optimal service levels are achieved and maintained.

Overland Park, Kansas, Us

Operates, maintains, and troubleshoots all CDMA & IDEN systems and telecommunications equipment in the Mobile Switching Center, including all facility equipment (DACS, MUX'S and various transport equipment), BSC and all peripheral equipment including BSMs, DISCOs, SBSs, TFUs, CDSUs, and Passport 15k. Utilizes UNIX and VI editor for scripts, file editing and network management. Determines causes for equipment failures and uses various types of complex test equipment and documentation for the repair of any failed equipment. Documents and records daily activities. Member of the Sprint Disaster Response Team.

Kista, Stockholm, Se

Nationally responsbile for the Business Continuity and Disaster Recovery program for Ericsson. My tenure and duties with Sprint transferred over to Ericsson:• Plans, develops and manages the corporate Emergency Preparedness/Disaster Recovery programs. • Responsible for the business strategies associated with the Emergency Preparedness/Disaster Recovery function within the organization. • Accountable for overall planning, directing and organizing activities of the programs, and ensures their effective operation. Implements policies, procedures and systems required for maintaining and enhancing the overall Emergency Preparedness/Disaster Recovery mission.• Oversees the architecture of recovery systems to include data systems, and data networks to ensure the integrity and security of all electronics data and data systems are adequately protected. • Plans, schedules and conducts a wide range of very complex facility and/or site Emergency Preparedness/Disaster Recovery drills which could include Emergency Response training drills, medical drills, fire response drills, and protective action drills. • Coordinate with state and local emergency management authorities. • Maintains expert knowledge of the organization's processes and hazards, interfaces with engineering and operations staff to ensure appropriate development of a facility and/or site-specific hazard assessment and emergency classification procedures. • Instrumental in the development and rollout of the Network Event Management System, including the adoption, customization and development of the Incident Command System for Sprint Nextel and it's transfer over to Ericsson.• Led tactical response coordination efforts through several disaster situations.• Developed a comprehensive risk assessment based on the loss of a Mobile Switching Office as part of an ongoing Business Impact Analysis.

Ca

Worked as a Nortel WNI contractor for Systems and Software Services, Inc on the 3-G preparation project (LRP) and the Passport 15k for the Sprint PCS and Verizon CDMA networks. This work involved the BSM, MTX, CDSU’s, DISCO’s, Sun Boxes, OC-3 Fiber, Digital Lightwave test-set, and other peripherals in the BSC. Worked from the Switch on upgrading the equipment and coordinated all activities with Sprint PCS (the customer), Nortel Installation and Commissioning, and Nortel RF Engineering. Managed projects as well as other contractors who were direct reports. Trained customer and other Nortel employees. Represented Nortel to ensure customer satisfaction with 100% travel across the United States.

Huntsville, Alabama, Us

Shift Supervisor. Was Responsible for the testing and maintenance of all types of service provided by ITC^DeltaCom. Including, but not be limited to, the testing of carriers and trunks for local, long distance, DS1 and DS0 testing for analog and digital services, as well troubleshooting and resolution of all types of dialing or translations related problems. Required to work with LECs, IXCs, vendors and customers, as well as other departments within ITC^DeltaCom, to insure customer satisfaction. Provide manager status reports as requested on orders and changes.

Randolph Afb, Tx, Us

Air Traffic Control Radio Maintenance Technician in support of the B-2 Advanced Technology Stealth Bomber. I worked with the air traffic control radio communications system where system-wide troubleshooting and component level maintenance was essential. Experienced in both AM and FM communications in HF, LF, VLF, VHF, and UHF frequency bands and 40 channel reel to reel recorders for monitoring radio and telephone communications for Radar Approach Control (Rapcon) and Control Tower facilities. Experienced in Nuclear Missile LF and VLF Radio Communications for launch control and launch facilities. In charge of all Portable Public Address Systems and permanent Pro Audio and Multimedia installations, including design, installation, and maintenance. Maintained tactical radios and other communications including encrypted radios for the Ground Combat Skills School.

Pursuant Of A Bachelors, Computer Network Systems

Associates - Applied Sciences, Ground Radio Communications