Kris Rimando Email & Phone Number

Altona North, Victoria, Australia

• Maintained the accuracy of data received via online registration
• Supported the team during their busy auction day across New Zealand & differentState across Australia
• Provided support for Account managers on their request and queries
• Handled all customer queries/complaints promptly
• Ad hoc duties when required

• Perform quality checks on scanned documents using Quality Control policies
• Integrity checks on data files and resolving errors in consultation with Team Leaders and senior project staff
• Prepare customer documents ready for scanning
• Scan and index/data entry of customer documents
• Deliver high standards of work within tight deadlines

Melbourne, Victoria, Australia

• Preparing documents(i.e removing staples and repairing old documents) for scanning
• Track boxes and tagged all the batch file on the system using the barcode scanner and deliver finished box to the scanning department
• Follow instructions and communicate with supervisor when appropriate to ensure customer expectations are met
• Maintain a record of completed work.

Melbourne, Australia

• Cleaned up database for possible duplicate registration
• Maintained the accuracy of data received via online registration which includes validation check against the database and checking if the ABN is still current
• Involved on the website testing prior to implementation & Assisted on testing the new telephone system
• Supported the team during their busy auction day across New Zealand & different state across Australia
• Resolve service problems by clarifying customer… Show more
• Resolve service problems by clarifying customer complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem. Show less

Auckland, New Zealand

• Represented Nielsen on Client Response team fielding queries across a variety of topics and services
• Trained external clients in Nielsen software at the beginner level, including presenting methodology, skills training and explaining analyses
• Provided technical support for Nielsen Media software products including Installation & Troubleshooting
• Supported the Media Analytics team with presentation based on a brief or adhoc projects from the senior team or clients
• Supported… Show more
• Supported the Media Account managers to look after the needs of their clients Show less

Auckland, New Zealand

• Performed quality spot checks and provided feedback to Operations manager
• Ensured all published deadlines are met, with focus on Print
• Effectively used the production tools and relevant reporting tools
• Trained and mentored new data entry staff

Auckland, New Zealand

• Gathered and scanned or imported publications into monitoring software
• Visually verified advertisements according to Data Entry rules
• Quality checked own work, ensuring that all data is entered according to procedures and with attention to detail

Auckland, New Zealand

• Monitored the processing of claim files from remote clients
• Liaised issue with the Ministry of Health(MOH) with regards to claims and technical issue.
• Monitored the use of the claim system and assist members with any computer technical issue
• Identified potential areas where the systems can be improved

Auckland, New Zealand

• Prepared documents for scanning, data input and validation that is entered for the “E-COUNCIL” system
• Analysed of legal documents for North Shore City Council(maps,permits & consent)
• Multitasked such as scanning of documents and indexing of different projects