Kris Rimando Email & Phone Number

Altona North, Victoria, Australia

• Maintained the accuracy of data received via online registration• Supported the team during their busy auction day across New Zealand & differentState across Australia• Provided support for Account managers on their request and queries• Handled all customer queries/complaints promptly• Ad hoc duties when required

• Perform quality checks on scanned documents using Quality Control policies• Integrity checks on data files and resolving errors in consultation with Team Leaders and senior project staff• Prepare customer documents ready for scanning •Scan and index/data entry of customer documents • Deliver high standards of work within tight deadlines

Melbourne, Victoria, Australia

• Preparing documents(i.e removing staples and repairing old documents) for scanning• Track boxes and tagged all the batch file on the system using the barcode scanner and deliver finished box to the scanning department•Follow instructions and communicate with supervisor when appropriate to ensure customer expectations are met • Maintain a record of completed work.

Melbourne, Australia

• Cleaned up database for possible duplicate registration• Maintained the accuracy of data received via online registration which includes validation check against the database and checking if the ABN is still current• Involved on the website testing prior to implementation & Assisted on testing the new telephone system• Supported the team during their busy auction day across New Zealand & different state across Australia• Resolve service problems by clarifying customer… Show more • Cleaned up database for possible duplicate registration• Maintained the accuracy of data received via online registration which includes validation check against the database and checking if the ABN is still current• Involved on the website testing prior to implementation & Assisted on testing the new telephone system• Supported the team during their busy auction day across New Zealand & different state across Australia• Resolve service problems by clarifying customer complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem. Show less

Auckland, New Zealand

• Represented Nielsen on Client Response team fielding queries across a variety of topics and services• Trained external clients in Nielsen software at the beginner level, including presenting methodology, skills training and explaining analyses• Provided technical support for Nielsen Media software products including Installation & Troubleshooting• Supported the Media Analytics team with presentation based on a brief or adhoc projects from the senior team or clients• Supported… Show more • Represented Nielsen on Client Response team fielding queries across a variety of topics and services• Trained external clients in Nielsen software at the beginner level, including presenting methodology, skills training and explaining analyses• Provided technical support for Nielsen Media software products including Installation & Troubleshooting• Supported the Media Analytics team with presentation based on a brief or adhoc projects from the senior team or clients• Supported the Media Account managers to look after the needs of their clients Show less

Auckland, New Zealand

• Performed quality spot checks and provided feedback to Operations manager• Ensured all published deadlines are met, with focus on Print • Effectively used the production tools and relevant reporting tools• Trained and mentored new data entry staff

Auckland, New Zealand

• Gathered and scanned or imported publications into monitoring software• Visually verified advertisements according to Data Entry rules• Quality checked own work, ensuring that all data is entered according to procedures and with attention to detail

Auckland, New Zealand

• Monitored the processing of claim files from remote clients• Liaised issue with the Ministry of Health(MOH) with regards to claims and technical issue.• Monitored the use of the claim system and assist members with any computer technical issue• Identified potential areas where the systems can be improved

Auckland, New Zealand

• Prepared documents for scanning, data input and validation that is entered for the “E-COUNCIL” system • Analysed of legal documents for North Shore City Council(maps,permits & consent)• Multitasked such as scanning of documents and indexing of different projects