Kris Smith, Cfe Email & Phone Number

Burlington, Nj, Us

Trevose, Pennsylvania, Us

As Senior Vice President of Real Estate Development, I am committed to providing exceptional support and strategic guidance to the Hand & Stone team and our Franchise Partners, ensuring the successful development and launch of new spa locations.• Develop and lead Hand & Stone Franchise Corporation's Real Estate Strategy and Team: Oversee the strategic planning and execution of real estate initiatives across the U.S. and Canada.• Direct the Design & Construction Team: Support Franchise Partners through every stage of new spa development, ensuring successful openings and brand consistency.• Drive Brand Growth: Played a pivotal role in the brand’s steady expansion, contributing to the opening of over 600 new spas.• Senior Leadership Contributions: Actively participated in the Senior Management Team, successfully navigating the company through two separate private equity transactions.• Market Planning & Optimization: Collaborate with GIS partners to develop data-driven market plans and identify spa optimization opportunities across the U.S. and Canada.• Real Estate Development Leadership: Lead all aspects of real estate development, from market analysis and site selection to lease execution.• Manage Key Relationships: Maintain strong partnerships with landlords, REITs, and attorneys to ensure seamless real estate transactions.• Oversee Broker Network Performance: Ensure real estate brokers are well-trained, accountable, and proactive in sourcing prime sites in key markets.• Evaluate and Improve Processes: Monitor and analyze project performance, providing recommendations to enhance the real estate development process.• Support Franchise Partners: Maintain open communication with Franchise Partners to ensure compliance with development obligations and deliver exceptional support.

St. Petersburg, Florida, Us

As Vice President of Brand Services, I successfully built and led high-performing teams across Real Estate, Design & Construction, Operations, and Training. Together, we provided comprehensive support to our Franchise Partners nationwide, ensuring their success and driving the brand's growth across the United States.

Canton, Ma, Us

As a Real Estate and Development Manager, I spearheaded the successful expansion of Dunkin’ across New Jersey and eastern Pennsylvania. My role involved collaborating closely with Franchise Partners to drive market planning, identify prime site locations, structure deals, negotiate leases, and oversee the construction process. This comprehensive approach resulted in the development of over 200 new Dunkin’ locations, contributing significantly to the brand's growth in the region.

St. Petersburg, Florida, Us

As Regional Manager at Saladworks, I provided strategic operational support to over 75 locations and their Franchise Partners, ensuring seamless operations, consistent performance, and alignment with brand standards.

Plano, Tx, Us

 Collaborated and partnered on the acquisition of an underperforming 18-unit Pizza Hut franchise in New Jersey. Enhanced restaurant performance by executing streamlined operational standards. Successfully implemented a delivery program across all locations, driving a 30%+ increase in comparable store sales.

Ann Arbor, Mi, Us

Providing Leadership and Strategic Coaching to Franchisees Across the Southeast United StatesKey Responsibilities:• Serve as the primary leader and relationship manager for Franchisees, driving results and leading strategic change to achieve success.• Own portfolio objectives, focusing on new store growth, sales, and profitability through the execution of tailored, market-specific business plans.• Collaborate with Franchisees to create actionable strategies, leveraging insights, data, analytics, and past experiences to achieve short-, medium-, and long-term business goals.• Partner with cross-functional teams, including Marketing, Development, Supply Chain, Training, Finance, and Operations Support, to implement and achieve targeted results for business initiatives.• Effectively deliver complex or sensitive communications to Franchisees, ensuring clarity and alignment.• Optimize field time through efficient planning and execution, utilizing systems and tools to conduct impactful in-market and virtual Franchisee visits.

Ann Arbor, Mi, Us

Owned and operated six successful locations in Virginia:- Acquired three established locations as a foundation for growth- Expanded the portfolio by developing three new locations within just three years