Kristen Miller Email & Phone Number

Pensacola, Florida

Pegasus Laboratories-PBI-Gordon Corporation- -Develop and execute trade-show strategy-Increase awareness of company brands, launch new products, and increase sales lead development.-Manage, track, and analyze the advertising and promotional expenditures budget, including making recommendations to increase spending effectiveness.-Manage and maintain the calendar for Sales and Marketing for the rolling 12-month year. Meetings include trade-shows, geographical customer meetings. -Manage all trade-show logistics, including trade-show booking, booth placement, working with third parties for booth set-up/take-down, in-booth activities, travel/lodging and lead retrieval.-Manage all meeting activities (minimum in-person attendance of six trade shows and four internal sales meetings per year). This includes developing and conducting annual training for sales people in trade-show selling skills.-Manage and coordinate the national sales meeting and regional sales meeting in conjunction with the Director of Sales and the Area Sales Managers.-Develop, administer, and manage competitive bid processes to identify solutions that conform to business and commercial requirements for all sales and marketing procurement needs.

Pensacola, Florida Area

Dual Property Hotel Sales DirectorSpringHill Suites & TownePlace Suites by Marriott Pensacola(March 2013- Present)Manage the sales and marketing efforts for a combined 203 in the Pensacola market.Liaison between sales, operations and corporate team.Ensure team has knowledge of entire comp set and how to position brands to compete. Distributor of lead sources and ensure daily sales stand up meetings takes place.Lead weekly sales meeting and ensure all team members participate.Complete and confirm that ALL requested and solicited RFPs are submitted prior to the due date.Knowledge of hotels in market -even if not on STAR report.Knowledge of market city wide and calendar of events, top accounts, and demand generators.Complete monthly updates to marketing plan and owners reports.Participate and contribute in annual budget review for all hotels in the market.Responsible for negotiated rate section of the budget and completion of hotel business plans.Attend community networking events, staff meeting, sales meetings, and associate celebrations. Ensure consistent and correct use of Hotel SalesPro to track sales productivity of sales team.Sales ManagerTownePlace Suites by Marriott Pensacola(May 2011- March 2013)Prospect for new and manage existing hotel accounts.Facilitate tours and open house events to promote hotel.Attend networking events and promote the hotel within the community.Complete 104 outside sales calls each quarter.Build relationships with guests and account managers to establish loyalty within assigned accounts.Track all sales productivity in Hotel Sales Pro.

Pensacola, Florida Area

Achieved sales benchmarks to succeed in commission based role.Provided extraordinary customer service by understanding customers' needs.Represented the AT&T brand with the utmost professionalism.Assisted the manager from time to time with store operations tasks.Cooperated with fellow RSC’s to achieve a team approach to sales.Excelled in the sale of AT&T products and services, including home U-Verse products.Worked with the store and district management to stand out and succeed within the community.

Tampa/St. Petersburg, Florida Area

Hotel Sales Manager- Downtown TampaCourtyard by Marriott & Residence Inn by Marriott(August 2007- October 2009)Promoted sales of group blocks and meeting space rentals for two Marriott hotels. Handled all group and rate inquires for the SMERF accounts within our market. Facilitated tours with new and existing accounts. Attended community networking events and hosted account appreciation events within the hotel. Completed 104 outside sales calls per quarter with new clients. Tracked all sales productivity in Hotel Sales Pro.Sales & Service Coordinator- Tampa WestshoreResidence Inn by Marriott(April 2007 - August 2007)Promoted to Sales Manager within six months.Completed 650 outgoing sales calls per quarter in attempts to book new business.Facilitated tours and networked with guests at breakfast and other hotel events. Researched potential business leads for the hotel and referred sales manager for completion.Tracked all research and proactive sales calls with Hotel Sales Pro on daily basis.

Tampa/St. Petersburg, Florida Area

Solicited new advertisers for yellow page directories. Renewed existing ads for existing customers. Conducted targeted outreach via email and phone calls to establish in-person meetings.Prepared and presented proposal/contracts for YP products and services.Followed up on proposals to secure orders.Entered customer orders and payment information into YP order systems.Scheduled weekly activities to optimize prospective customer contact.Worked with account managers to optimize territory penetration and overall YP performance.Stayed informed of YP products/services and SMB marketing trends.Attended Performance and Review meetings.Met assigned billed revenue and new client acquisition goals.Scheduled and attend 10-12 client meetings per week.Closed one new account per week.Recorded all activity in Sales Database.Attended all team meetings and corporate events.Represented YP in a professional manner at all times.

Tampa/St. Petersburg, Florida Area

Retail Sales Position-Orland West MarketTop retail sales representative, 132% to quota, 3rd quarter 2005 Orlando West Market.Exceeded required monthly set sales goals for T-Mobile wireless products. Fulfilled Account manager duties by utilizing tools provided to excel in a commissioned sales role.Got new customers and upgrade existing ones too.Maximized sales through follow-up with customers and potential sales leads.Represented T-Mobile and our company with the upmost standards and ethics.