Kris Andreou Email & Phone Number

Phoenix, Arizona, United States

Phoenix, Arizona Area

Scottsdale, Arizona, United States

Natural Skin Care & Beauty ProductsHand SanitizerBuyer-Skin Care Ingredients Private Label Product Development

Greater Chicago Area

Developed product lines and managed national florist network to identify areas for growth and push merchandise mix to increase sales and profit. Directed weekly meetings with creative, quality assurance, and directors to forecast upcoming trends; collaborated with florist division to execute initiatives. Conducted market research and developed competitive strategies. Met directly with overseas vendors to bid concepts, view samples, report KPIs, and align strategy. Analyzed annual sales trends to ensure proper purchasing decisions and strategic planning. Oversaw team of 2 direct reports to deliver cohesive collection. Developed and managed $200 million vase / container category.  Exceeded forecasts 10% by improving margins, aligning product mix, and streamlining SKUs. Reduced refund rates 19%, transformed negative customer service scores, and ultimately increased revenue following website-catalog audit that led to updating product images to better showcase floral arrangements and improve value proposition and customer service. Improved florist satisfaction and brand loyalty through upgrade of buyers’ guide, adding glossary of all products and vase options to make ordering easier. Boosted sales through creation of combination packs for florists that provided lower quantity minimums while expanding options.

Greater Chicago Area

Sourced home décor products through relationships with global factories. Met weekly with 7 designers to brainstorm ideas for future products, from which specifications were created to bid to vendors and create solutions that met timelines and budgets. Collaborated with vendors and legal department to ensure proper licensing specifications were met and items were packaged properly for shipment. Ensured marketing collateral effectively communicated features and benefits of products. Delivered $34 million category annual sales.  Reduced costs 15%, as well as speed to market, through research of new vendor technology and local sourcing. Expanded vendors 20%, which allowed ability to offer larger product variety and improve margins. Created new revenue line and moved company into more competitive stance in marketplace by adding personalization options to items.

Greater Chicago Area

Promoted to manage chairs and office furniture with oversight of 1 assistant buyer. Worked with senior buyers to develop optimum private-label furniture brands. Developed in-house brand mobile technology, including backpacks and laptop bags. Managed full supply chain and import of inventory assortment from overseas factories through delivery, meeting all launch dates. Delivered higher margins on mobile technology through development of private-label line targeted to back-to-school shoppers. Captured additional 8% of floor space by infusing new chairs into 900+ store plan-o-grams.

Greater Chicago Area

As buyer for ink and toner, OfficeMax’s #1 category, maintained heavy vendor contact and worked with inventory specialist to ensure proper stock to support weekly ads. Ensured all advertisements and plan-o-grams were correct and that ads were accurately executed to secure planned vendor income.  Grew private-label ink assortment 10%, which delivered incremental sales, through collaboration with third-party vendor to produce additional SKUs.

Greater Chicago Area

Hired to manage elevated customer-service issues within call center environment. Mentored employees and created synergy as team leader. Acted as liaison between buyers and customer service team to communicate and train on product specifics so they could better support customers. Improved customer service and employee morale, grew team, and reduced overhead through implementation of live chat option that provided immediate responses.

Naperville, Il

Downers Grove, Il