Kristin Baird

Kristin Baird Email and Phone Number

Culture catalyst helping healthcare leaders achieve high employee engagement, retention, and consistently positive patient experiences. I bring the magnifying glass, mirror and roadmap. @ Baird Group (Baird Consulting, Inc.)
Kristin Baird's Location
Madison, Wisconsin, United States, United States
Kristin Baird's Contact Details

Kristin Baird personal email

n/a
About Kristin Baird

Kristin Baird is a nationally recognized thought leader in the patient experience, healthcare culture change, leadership development and employee engagement. A nurse and former hospital executive, she is now a full time consultant, author and speaker. Her online, instructor-led course, Be the Leader Nobody Wants to Leave, is elevating healthcare leadership with applicable content and coaching. As founder of Baird Group, she and her team helps transform the healthcare experience through culture assessment, medical mystery shopping, leadership development, employee engagement and customer service skill development. Baird's Model for culture transformation guides healthcare leaders in shaping a clear vision with tangible actions. She has authored five books and over 200 articles on healthcare leadership, culture and patient experience. In 2009, she was appointed by the Secretary of Health to serve as an advisor for the National Health Service Corps. She received the Wisconsin Public Relations and Marketing Society Award of Professional Excellence in 2009.Specialties: Culture assessment, culture change, retention strategies, leadership development, coaching, customer service training, employee engagement, service recovery, focus groups, culture improvement, physician shadow/coaching.

Kristin Baird's Current Company Details
Baird Group (Baird Consulting, Inc.)

Baird Group (Baird Consulting, Inc.)

View
Culture catalyst helping healthcare leaders achieve high employee engagement, retention, and consistently positive patient experiences. I bring the magnifying glass, mirror and roadmap.
Kristin Baird Work Experience Details
  • Baird Group (Baird Consulting, Inc.)
    President
    Baird Group (Baird Consulting, Inc.) May 2000 - Present
    Fort Atkinson, Wi, Us
    Provide clarity about the organizational culture and the resulting patient experience, then facilitate changes for positive, sustainable results. Conduct culture assessments and mystery shopping for hospitals and medical practices as stand-alone assessments or as part of a broader culture-shifting strategy. Create customized, actionable solutions for improving culture and the resulting patient, provider and employee experience.
    View
  • Watertown Area Health Services
    Vp Business Development And Marketing
    Watertown Area Health Services Oct 1995 - Oct 2003
    Directed all communications, marketing, customer service and business development functions during a period of rapid growth.
  • Mercy Health System
    Director Of Marketing
    Mercy Health System Oct 1989 - Oct 1991
    Directed marketing and communications functions for a rapidly growing Midwest hospital.
  • Mercy Health System
    Ask-A-Nurse Product Manager
    Mercy Health System Mar 1989 - Oct 1991
    Set up nurse triage and physician referral system that operated 24/7 and handled 120,000 calls per year.

Kristin Baird Skills

Leadership Development Healthcare Hospitals Leadership Employee Engagement Strategic Communications Customer Service Strategic Planning Healthcare Management Training Strategy Mystery Shopping Marketing Public Speaking Business Development Service Recovery Customer Service Training Healthcare Consulting Patient Experience Clinical Research Healthcare Industry Nursing Public Relations Performance Improvement Healthcare Speaker Hcahps Improvement Keynote Speaker Healthcare Marketing Communications Managed Care Customer Experience Medicare Consulting Culture Assessment Medical Mystery Shopping Executive Management Nurse Communication Hospital Customer Service Customer Relations Nurse Speaker Nurse Retention Patient Satisfaction

Kristin Baird Education Details

  • University Of Wisconsin-Madison
    University Of Wisconsin-Madison
    Nursing
  • Cardinal Stritch University
    Cardinal Stritch University
    Health Services Administration

Frequently Asked Questions about Kristin Baird

What company does Kristin Baird work for?

Kristin Baird works for Baird Group (Baird Consulting, Inc.)

What is Kristin Baird's role at the current company?

Kristin Baird's current role is Culture catalyst helping healthcare leaders achieve high employee engagement, retention, and consistently positive patient experiences. I bring the magnifying glass, mirror and roadmap..

What is Kristin Baird's email address?

Kristin Baird's email address is kr****@****zon.net

What is Kristin Baird's direct phone number?

Kristin Baird's direct phone number is +192065*****

What schools did Kristin Baird attend?

Kristin Baird attended University Of Wisconsin-Madison, Cardinal Stritch University.

What are some of Kristin Baird's interests?

Kristin Baird has interest in Health.

What skills is Kristin Baird known for?

Kristin Baird has skills like Leadership Development, Healthcare, Hospitals, Leadership, Employee Engagement, Strategic Communications, Customer Service, Strategic Planning, Healthcare Management, Training, Strategy, Mystery Shopping.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.