Facilitates the utilization of IT for restaurants & retail stores to improve their overall efficiency and profit margins. Provides small businesses with award-winning technology, business coaching, and outstanding customer service. Serves as a business consultant to help non-technical business owners get comfortable with technology that will benefit them and their business.At Helvetia, we are authorized resellers for:► Dinerware, an industry leading Point of Sale system for bars, restaurants, and cafes► Heartland Restaurant Point of Sale (formerly Mobile Bytes), a powerful iPad based Point of Sale for bars, restaurants, Quick Serve Restaurants (QSR), Coffee Shops, Micro Breweries, and Tap Rooms►pcAmerica Retail Point of Sale systems for retail businessesWe take the burden off our clients and handle all hardware and software installation, set-up, staff training, and support. Our clients have varying levels of comfort with technology. With Helvetia behind them, they only need to know how their business runs and we align the technology to their needs. We collaborate closely with clients to develop strong relationships and earn their trust. Helvetia goes beyond installing a computer system; We coach clients how to use the data to make business better. Helvetia excels at the installation & service of Point of Sale systems, facilitating ease with►Customer Payments►Online Ordering & e-Commerce►Payroll►Gift Cards►Inventory Tracking►Kiosk►Mobile PaymentsOur Point of Sale Computer Systems:►Are cost effective for independent restaurants►Accommodate multiple service environments►Support a wide range of restaurant concepts and workflows►Allow flexibility for you to manage your business *your way*►Are reliable and user friendly►Streamline daily operations, including customer transactions, inventory tracking, employee labor, & marketing reports►Expand and scale with the needs of your business

At Wisconsin Point of Sale (also known as Helvetia Systems), we facilitate the utilization of IT for restaurants & retail stores to improve their overall efficiency and profit margins. We provide small businesses with award-winning technology, business coaching, and outstanding customer service. At WI-POS, we are authorized resellers for:►Dinerware, an industry leading Point of Sale system for bars, restaurants, and cafes►Heartland Restaurant Point of Sale (formerly Mobile Bytes), a powerful iPad based Point of Sale for bars, restaurants, Quick Serve Restaurants (QSR), Coffee Shops, Micro Breweries, and Tap Rooms►pcAmerica Retail Point of Sale systems for retail businessesWe take the burden off our clients and handle all hardware & software installation, set-up, staff training, and support. Our clients have varying levels of comfort with technology. With WI-POS behind them, they only need to know how their business runs and we align the technology to their needs. We collaborate closely with clients to develop strong relationships and earn their trust. WI-POS goes beyond installing a computer system; we coach clients how to use the data to make business better. WI-POS excels at the installation & service of Point of Sale systems, facilitating ease with►Customer Payments►Online Ordering & e-Commerce►Payroll►Gift Cards►Inventory Tracking►Kiosk►Mobile PaymentsOur Point of Sale Computer Systems:►Are cost effective for independent restaurants►Accommodate multiple service environments►Support a wide range of restaurant concepts►Allow flexibility for you to manage your business *your way*►Are reliable & user friendly►Streamline daily operations, including customer transactions, inventory tracking, employee labor, & marketing reportsWe’ll put our team up to anyone else’s, and you won’t find anyone that provides better technology solutions & service. This isn’t just our work - this is our calling.☎ 866-719-6750, ext. 102https://www.wi-pos.com

Served in multiple restaurant capacities as the co-owner of a successful local restaurant and pub. Learned restaurant business processes, cash handling, and Dinerware Point of Sale practices first hand. Built knowledge on cash management, tipping out employees, voids, daily entries, accounting, and deposits. Acquired and implemented effective overall restaurant management knowledge.Additional duties included:► Acting as on-call manager► Filling ‘front of house’ shifts and providing additional support to staff, including bartending, hosting, serving, and bussing► Making strategic decisions using Dinerware software in order to accomplish goals. Used information from software to make data driven decisions about where and what money was spent on► Oversaw marketing efforts, including social media, newsletters, and website development► Scheduled bands, fundraisers, and banquetsClient Satisfaction | Customer Relations | Restaurant Management | Food Industry | Personnel Development | Revenue Management | Sales | Small Business | Strategic Planning | Team Building | Team Leadership | Training | Building Relationships | Business Development | Business Networking | Business Strategy | Point of Sale Systems | Customer Experience | Customer Relations | Customer Retention | New Business Development

Managed a team of IT professionals overseeing the enterprise Unix server and data storage environment for the organization. Added a team of Oracle and SQL Server database administrators to the team, for a total of 11 direct reports. Moved to the Software Development side of the organization in 2009 and managed a team of developers supporting the Generation and Energy Markets departments. Directly managed team of highly technical employees by performing onboarding, reviews, and one-on-ones, and ensuring proper employee training and time allocation. Managed allocation of staff to several enterprise IT projects. Managed 24X7X365 on-call rotation within the team. Implemented a comprehensive Disaster Recovery plan for enterprise systems. Tracked and reported budget information to upper management. Led decisions on software and hardware standards for the organization.► Ensured the implementation of a long-term perspective for desired results and effectiveness. Developed technical solutions to highly complex and interrelated problems. ► Interpreted and adapted concepts into workable solutions. ► Created and utilized departmental reports to ensure and reflect the effectiveness and utilization of IT services.► Educated and trained employees and teams for adoption and execution of IT practices.► Developed communications plans to roll out new processes and initiatives.Technical Solutions | Effective Communication | Budget Oversight | Building Relationships | Business Strategy | Client Satisfaction | Consulting Customer Experience | IT Leadership | Key Account Management | Organizational Leadership | Personnel Development | Presentations | Project Management Solution Selling | Strategic Planning | Strategy Development | Team Building | Team Leadership | Technical Leadership | Thought Leadership | Training & Development | Training

Oversaw and drove process improvement & process technique. Underwent in-depth training to achieve Six Sigma Black Belt designation. Training included an intense focus on process improvement and the importance of utilizing statistics to achieve and exceed business goals. Leveraged best practices and proven tools / methods to execute projects.► Utilized various tools to pick apart business processes to make them as efficient and ‘fool proof’ as possible.► Worked on projects that were chosen based on how much money could be saved through process improvement. Saved money by getting rid of waste and inefficiencies. ► Worked cross-functionally to consistently achieve and deliver results.► Partnered with stakeholders to determine initiatives and define problems.► Developed communication plans and proactively communicated priorities, progress, status and issues in a clear and succinct way.Six Sigma | Process Improvement | Data Driven Decisions | Technical Solutions | Effective Communication | Building Relationships | Business Strategy | Client Satisfaction | Consulting | IT Leadership | Organizational Leadership | Project Management | Solution Selling | Strategic Planning | Strategy Development | Team Leadership | Technical Leadership | Thought Leadership