Kris Carmi Madel Menao-Bernal Email & Phone Number

• Develop and execute comprehensive recruitment strategies to attract a diverse pool of qualified candidates.• Manage the entire recruitment process, including job posting, sourcing, screening, interviewing, and selection.• Collaborate with hiring managers to understand their staffing needs and develop job descriptions and specifications.• Source candidates through various channels, such as job boards, social media, networking events, and professional associations.• Conduct thorough interviews to assess candidate qualifications, skills, and cultural fit.• Lead the negotiation and offer process, ensuring competitive and fair compensation packages for selected candidates.• Build and maintain relationships with external recruitment agencies, universities, and other talent sources.• Ensure compliance with applicable employment laws and regulations throughout the recruitment process.• Develop and maintain recruitment metrics and reports to track progress and identify areas for improvement.• Stay updated on industry trends and best practices in recruitment and talent acquisition

Remote

• Delivers offshore-based recruitment services to our clients in the US• Covers different tasks in the areas of active and passive sourcing which includes sourcing, screening, interviewing, and evaluating candidates• Formats resumes meeting client expectations• Facilitates candidate and employer scheduling and coordination as well as ongoing candidate engagement• Fosters long-term relationships with candidates and clients• Researches new technologies and makes recommendations on additional candidate pools and recruiting techniques, after evaluating market conditions

Remote

●Sourced resume of qualified candidates for specific job orders, using job boards, applicant tracking systems, company websites, etc.●Conducted phone interviews to pre-screen candidates, verifying their qualifications, availability, and compensation requirements; documents these interviews.●Set up interviews between candidates and hiring managers.●Involved in recruiting passive candidates, through phone calls, emails, and general relationship-building.●Made recommendations on additional candidate pools and recruiting techniques, after evaluating market conditions.

●Helped customers open and manage their bank accounts and finances.●Resolved issues such as deposits, withdrawals, transactions, problem solving or evaluating customers' eligibility and financial need for loans and grants.●Advised clients on financial services and resolved issues.●Handled inquiries and concerns in order to eliminate the need for clients to travel to the bank in person.●Assisted customers with their Bank Account.●Helped customers to transfer funds from one account to another, and/or international funds transfers.●Discussed their transactions, billing statements as well as the balance on their accounts.●Helped customers to replace and/or report their lost/stolen cards.●Resolved cheque issues.

●Sourced for potential candidates.●Conducted the initial phone interview.●Made sure the candidates are updated for their schedule.●Conducted final interview via Skype.

●Sourced for the potential clients.●Sourced for an establishments that were playing unlicensed music.●Made sure that the music were played in clients establishments are from SESAC.●Manually create client's profile on our system.●Discussed how important the Music license for their business.●Provided music license to business owners.●Sent follow up emails.●Assisted them on how to fill out the contract.●Discussed States Law if necessary.

●Responsible for screening, interviewing and placing workers, as well as keeping up to date on local hiring laws and regulations.●Verified candidates background by contacting references.●Performed in-person and phone interviews with candidates.●Sourced for potential and qualified candidates.●Created ads.●Assisted them for Mock Calls and Exam.●Conducted the Mock Call as their Final Assessment.

CITIBANK (Sales)●Offered our clients a card protection to avoid identity theft and to monitor their transaction.●Discussed how important credit card protection is.●Monitored credit score and credit limit.SIRIUS XM (Collection)●Call and remind our clients regarding their balance.●Collected costumers outstanding balance.●Offered them to upgrade their subscription.●Made sure costumer won’t cancel their service.AT&T (Retention)●Managed incoming calls and customer service inquiries.●Explained costumers bill statements.●Identified and assessed customers' needs to achieve satisfaction.●Made sure to increase customer loyalty and reduce cancellations.