UI designer and front-end developer working with clients spanning industries in healthcare, finance, and commercial real estate. Work with clients on digital products including: software, e-learning platforms, complex websites, intranets, web apps, interactive maps and charts, healthcare portals, and login sequences. I bring a unique view to creating high-fidelity mockups and prototypes for complex user journeys. Serving as a design and development lead for a cross-disciplinary team including engineers, information architects, content strategists, UX researchers, interactive designers, and digital accessibility experts.

UI designer and developer for all of organization’s front-facing UI products including mobile apps, intranet projects, association websites, member contests, and more.Led a team of UI designers, developers, and content strategists to create websites for the bank’s credit associations across the country.Taught team members, technical and non-technical, to work within our selected tech stack and framework to build and produce custom, responsive CMS templates and site pages.Worked with marketing directors and other senior leadership at member associations to help with product design thinking, business-oriented UI decisions, and user experience solutionsPresented product thinking to internal and external stakeholders, explaining the value of UI choices and making recommendations against requests that would negatively impact user experience.

UI designer and front-end developer on multiple complex projects including interactive outage maps, intranet projects, donation platforms, and community site sections. Engaged with customers, internal clients, and stakeholders to determine business goals and user needs.Spearheaded new user experience initiatives including user and development research, wireframing, and prototyping, often in support of achieving leadership buy-in to proceed with the product being recommended. Oversaw internal and external website maintenance, ensuring visual consistency over time and across content updates.

I wrote two books about the Squarespace publishing platform: Squarespace For Dummies and Squarespace 6 For Dummies.

Served as the voice of Squarespace to customers and of customers to Squarespace, helping customers build their websites with technical support and advocating for improvements to the product directly from user engagement.Researched and reported on business product line possibilities in the early days of Squarespace including their Squarespace forum, video training series, and podcasting or other video-based materials. Created how-to articles and video content for customers about using Squarespace features. One of the early employees to conduct live webinars and in-person events, speaking about Squarespace and showing how to use it to build your own website.

Oversaw art direction and design for the agency art department team, which serviced all other departments and bureaus.Worked on campaign materials for the organization including annual reports, books, brochures, displays, flyers, logos, posters, and more. Engaged with stakeholders, program leads, front-line workers, and other customers to understand the materials needed by the citizens of South Carolina, then helped other departments generate ideas for those materials. Working with our clients, I helped to align art direction with their goals and needs for outreach initiatives. Directed photo shoots, designed and approved layouts, and generated ideas for publications and campaigns. Ensured thousands of publications met design specs, including document prep and packaging for out-of-house printing.Standardized design software to a single product offering and implemented use of software to organize fonts, photos, and other global assets to streamline processes and cut down on production time.