-Manage coordination with all teams and the product vision for creating user-friendly interfaces,ensuring seamless and high-performance functionality of these interfaces, and providing asecure, scalable infrastructure on the backend.-Actively participate as a Sales Engineer, aligning customer expectations and requirements withtechnical solutions.-Contribute to the development of the SaaS Admin panel, enhancing user experience andperformance.-Regularly plan and organize training programs for teams.-Conduct post-training exams, measure employees' knowledge levels, and analyze the results.-Report employee performance to management, identifying areas for development and sharingthese findings.

-Analyzed issues encountered during companies API integration processes and provided effectivesolutions.-Responded to customer inquiries regarding APIs and offered technical support.-Conducted API testing using Postman.-Evaluated customer needs and feedback, adding new requests and issues as tasks to thebacklog.-Ensured quick and efficient resolution of technical and operational issues

Supported brands using our e-commerce infrastructure services, facilitating communicationbetween solution teams and brands to ensure efficient process execution.

-Optimized integration workflows during the transition processes of brands undergoing e-commerce infrastructure changes.-Strengthened inter-team communication to ensure seamless collaboration.-Improved organizational structure to support efficient operations.

-Ensured the strategic positioning of closeout products in alternative sales channels.-Directed merchandising teams to optimize product placement.-Managed logistics operations to ensure smooth and efficient processes.