-General management services in the broadest sense-Structure (step-by-step plan / methodology) of a strategic master plan and Business Plan.1) Understand the current activities of Geosparc on the basis of a SWOT analysis as a first step in the preparation process of the master plan.2) Determine the strategic choices of Geosparc 2.0 for the next 3 to 5 years.3) Anchoring of defined strategic projects to a balanced Scorecard, KPI's and Business Plan.4) Implement and follow up the main strategic priorities of the master plan.5) Support in defense plan board of directors.- Support with the Marcom plan

General management services in the broadest sense

• Responsible for the standardization of internal processes within the different business units and tools. • Responsible for the development of internal applications (in-house development team and 3rd party software) based on a shared services model for the different Business Units. • Managing a development (offshore) and Business Analysts team.(4 FTEs) • Implementation and follow up of short-term and medium-term instalment and roadmap based on initial analysis and evaluation of existing tools and processes.

Corilus provides innovative ICT solutions for medical and paramedical first line health care actors (such as pharmacists, GPs and ophthalmologists, elderly homes, nurses and physiotherapists, dentists, veterinarians and opticians), communication and collaboration tools for above-mentioned health care actors and hospitals and consulting services to public and private insurance companies, RIZIV/INAMI and the government. Corilus is a company with more than 300 employees and a revenue of 44 million, a result of organic and non-organic growth. • Active participation in transfer process (search, due diligence…) of the Business Unit WZC & HRM from Partezis to Corilus. • Start-up of accounting firm CERTACC for IAB related services and BU unit Financial Services (7 FTE’s).• Responsible for the successful integration and migration of the Partezis data, internal applications and processes to the Corilus environment. • Business Development of sector specific financial tools/templates based on input user groups and close collaborations with partners (Exact, ARCO, Belfius, Zorgnet…).• Expansion of the MARA benchmarking study. • Organic growth of 9% for the three consecutive years. In 2014 growth of 55% in order intake.

Partezis was the IT-solution partner for health care in Belgium, offering a qualitative software portfolio and added value services. A Flemish membership organization of more than 400 different players in the health and care sectors. • Responsible for Operations and Business Development of local solutions for elderly homes (WZC) and HRM solutions for health care (± 14 FTEs) based on developed templates in cooperation with strategic 3rd parties. • Set-up and follow-up of partnership agreements (Operational and Business Development) with CMS (invoice and patient care elderly homes), SAGA systems (time schedules and planning), Exact Software (Accounting Software), GIVI (E-Learning), ARCO (Document flow and scanning). • Active participation in the change and transfer process (search, due diligence…) of the Business Unit WZC & HRM.

Successful setup of a Shared Services Center (Marketing and Communication, Administrative & Facilities Services, Technical Support Services, Internal IT and Application Services) (± 25 FTEs).

• Responsible for the administrative services, technical support services, Internal IT and application services (± 20 FTEs).• Integration of ITIL methodology in the support organisation linked to the integration of “Test track” as a ticketing and development support tool. • Active participation for the complete restructuring of the former Partezis group with a focus on operational standardisation in the different Business Units, based on a balanced scorecard.

Centric Retail Solutions supplies standard software and the accompanying services for the retail sector. (Point-of-sales, in-store automation and in-store communication. • Responsible for helpdesk, field engineers and hardware delivery (± 50 FTEs).• Implementation of ITIL methodology in other Centric Business Units.• Set-up and implementation of customer SLA reporting and standardisation of the internal Centric KPIs

• Profitability analysis and successful reformation of SLAs to the customers.• Successful market enlargement of the customer services (managed services). • Implementation and follow-up of new KPI's in Customer Care department (billability and productivity rates).• Active participation in transfer process (search, due diligence…) of the Retail business to Centric Retail Solutions NV.

ADP Dealer Services (CDK Global) was untill 2014 part (spin off) of the American multinational Automatic Data Processing (ADP). The company provides integrated technology solutions to over 26,500 Auto, Truck, Motorcycle, Marine, Recreational Vehicle and Heavy Equipment dealers throughout the world. • Responsible for the long term business relations (budget and revenue growth).• Development of business cases (new products, services …) in cooperation witch the K.A.’s and the sales director. Successful tender of two new brands (Opel and Citroën)• Project Management implementation new solutions.• Organization of steering committee’s with the key accounts to discuss status projects, SLA, long term strategy, roadmap solutions, user groups, ...• Responsible for the internal communication flow of market trends (competition, solutions, technology...)

• Responsible for 8 consultants/trainers• Set up of a planning unit raised significant the efficiency and productivity of the team. • Label of “recognized Training provider” of the Flemish government achieved.

• Responsible for the monitoring and standardization of customer related processes. • Support of other departments in the correct use of internal tools (Ticketing and customer care system (Clarify), Quality check on processes and analyses,

• Defining the product strategy. • Defining roadmap and planning in cooperation with R&D manager.• Company’s representative to negotiate the product roadmaps with the car dealers / importers / constructors (Toyota/Lexus, Renault, Peugeot, Fiat/Alfa/Lancia).• Working out of User Requirement Documents.• Gathering competitive market information.• Pre-sales company presentations and product demos.