Kris Chan Email and Phone Number
Experienced in product launch and marketing. Currently leading a team to develop and grow an e-Commerce platform selling travel packages in Hong Kong, Japan, SEA, and Taiwan.
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Digital Sales Manager (Hk)Cathay Pacific Airways Feb 2022 - PresentHong Kong -
Assistant Digital Sales ManagerCathay Pacific Airways Apr 2017 - Jun 2022Hong Kong Sar• e-Commerce: Study web metrics and formulate promotion strategies• Partnership: Explore and develop promotion partnership to extend market reach• Loyalty program: Work closely with Asia Miles to provide member-exclusive offers• Members communication: Manage eDM to regularly engage with members• Sales planning: Plan and execute sales campaign to drive business objectives• Product marketing: Communicate product launches and share best practices -
Assistant Manager, Markets (Regional)Cathay Holidays May 2015 - Mar 2017Hong Konge-Commerce- Launch and maintain the e-Commerce platform in Hong Kong, Japan, SEA, and Taiwan.- Analyse the site metrics (e.g. Google Analytics) and drive sales performance based on data- Run promotion campaigns (e.g. flash sales, seasonal sales) to hit sales targetSales operation and planning- Analyse sales data to observe trends and provide market insights- Formulate sales strategy and execution plan to meet business objective- Establish SOP to streamline operational processesChannel Management- Build a good relationship with sales offices to facilitate content localization- Understand sales offices’ needs and imperatives to provide necessary support - Ensure all the sales tools are available and utilised by the sales offices -
Senior Marketing ExecutiveCsl Limited, Hong Kong Aug 2013 - May 2015Solutions marketing- Prepare go-to-marketing plan and marketing collaterals for new solutions launch- Coordinate and deliver sales briefing on product go-to-market strategies- Hold events to introduce new solutions and to generate sales lead (e.g. seminar, expo)- Liaise with business partners in joint marketing promotion- Review and propose solutions enhancement to improve customer experienceAcquisition marketing- Prepare new mobile device launch (e.g. iPhone)- Propose and execute marketing program to drive acquisition sales- Hold networking events providing business opportunities to sales team- Review with sales channels to collect feedback and refine marketing programs- Evaluate marketing program performance and effectiveness -
Management TraineePccw Ltd Aug 2010 - Aug 2013Securities and Derivatives Network- Manage and coordinate marketing campaign to meet sales target- Analyze competitors’ offers and set-up marketing and pricing strategies- Review and initiate product enhancement to differentiate the service- Explore and develop new revenue source, e.g. network monitoring mobile applicationPayment Acceptance Solution (Octopus and Credit Card)- Manage acquisition offer to achieve a growing revenue and ARPU- Review and report market trend to senior management- Propose business initiatives and develop new business opportunities- Market communication planning and executionRoaming By-pass mobile application- Propose and define business requirement, e.g. application layout and features- Liaise with application developer to develop the application accordingly- Research and analyze similar products offered in the market
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Part-Time Customer Service RepresentativeBank Of East Asia Sep 2009 - Mar 2010Tele-marketing- Provide product information to customers through cool-call- Prepare procedure manuals and sales performance reports- Assist the call centre manager on daily operation and admin work
Kris Chan Skills
Kris Chan Education Details
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Mathematics And Economics -
St. Joseph'S College (Hk)
Frequently Asked Questions about Kris Chan
What company does Kris Chan work for?
Kris Chan works for Cathay Pacific Airways
What is Kris Chan's role at the current company?
Kris Chan's current role is Digital Sales Manager at Cathay Pacific Airways.
What schools did Kris Chan attend?
Kris Chan attended The Hong Kong University Of Science And Technology, St. Joseph's College (Hk).
What are some of Kris Chan's interests?
Kris Chan has interest in Technologies, Board And Card Games, Travelling, Sports, Novels, Music, Movies.
What skills is Kris Chan known for?
Kris Chan has skills like Team Management, Product Marketing, Marketing Communications, Customer Service, Team Leadership, Business Development, Marketing, Business Strategy, Microsoft Excel, Microsoft Word, Powerpoint, Product Management.
Not the Kris Chan you were looking for?
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2octopus.com.hk, octopuscards.com
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4gmail.com, gmail.com, gti.com.hk, gti.com.hk
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