Kris Chan

Kris Chan Email and Phone Number

Digital Sales Manager at Cathay Pacific Airways @ Cathay Pacific Airways
Kris Chan's Location
Hong Kong SAR, Hong Kong
About Kris Chan

Experienced in product launch and marketing. Currently leading a team to develop and grow an e-Commerce platform selling travel packages in Hong Kong, Japan, SEA, and Taiwan.

Kris Chan's Current Company Details
Cathay Pacific Airways

Cathay Pacific Airways

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Digital Sales Manager at Cathay Pacific Airways
Kris Chan Work Experience Details
  • Cathay Pacific Airways
    Digital Sales Manager (Hk)
    Cathay Pacific Airways Feb 2022 - Present
    Hong Kong
  • Cathay Pacific Airways
    Assistant Digital Sales Manager
    Cathay Pacific Airways Apr 2017 - Jun 2022
    Hong Kong Sar
    • e-Commerce: Study web metrics and formulate promotion strategies• Partnership: Explore and develop promotion partnership to extend market reach• Loyalty program: Work closely with Asia Miles to provide member-exclusive offers• Members communication: Manage eDM to regularly engage with members• Sales planning: Plan and execute sales campaign to drive business objectives• Product marketing: Communicate product launches and share best practices
  • Cathay Holidays
    Assistant Manager, Markets (Regional)
    Cathay Holidays May 2015 - Mar 2017
    Hong Kong
    e-Commerce- Launch and maintain the e-Commerce platform in Hong Kong, Japan, SEA, and Taiwan.- Analyse the site metrics (e.g. Google Analytics) and drive sales performance based on data- Run promotion campaigns (e.g. flash sales, seasonal sales) to hit sales targetSales operation and planning- Analyse sales data to observe trends and provide market insights- Formulate sales strategy and execution plan to meet business objective- Establish SOP to streamline operational processesChannel Management- Build a good relationship with sales offices to facilitate content localization- Understand sales offices’ needs and imperatives to provide necessary support - Ensure all the sales tools are available and utilised by the sales offices
  • Csl Limited, Hong Kong
    Senior Marketing Executive
    Csl Limited, Hong Kong Aug 2013 - May 2015
    Solutions marketing- Prepare go-to-marketing plan and marketing collaterals for new solutions launch- Coordinate and deliver sales briefing on product go-to-market strategies- Hold events to introduce new solutions and to generate sales lead (e.g. seminar, expo)- Liaise with business partners in joint marketing promotion- Review and propose solutions enhancement to improve customer experienceAcquisition marketing- Prepare new mobile device launch (e.g. iPhone)- Propose and execute marketing program to drive acquisition sales- Hold networking events providing business opportunities to sales team- Review with sales channels to collect feedback and refine marketing programs- Evaluate marketing program performance and effectiveness
  • Pccw Ltd
    Management Trainee
    Pccw Ltd Aug 2010 - Aug 2013
    Securities and Derivatives Network- Manage and coordinate marketing campaign to meet sales target- Analyze competitors’ offers and set-up marketing and pricing strategies- Review and initiate product enhancement to differentiate the service- Explore and develop new revenue source, e.g. network monitoring mobile applicationPayment Acceptance Solution (Octopus and Credit Card)- Manage acquisition offer to achieve a growing revenue and ARPU- Review and report market trend to senior management- Propose business initiatives and develop new business opportunities- Market communication planning and executionRoaming By-pass mobile application- Propose and define business requirement, e.g. application layout and features- Liaise with application developer to develop the application accordingly- Research and analyze similar products offered in the market
  • Bank Of East Asia
    Part-Time Customer Service Representative
    Bank Of East Asia Sep 2009 - Mar 2010
    Tele-marketing- Provide product information to customers through cool-call- Prepare procedure manuals and sales performance reports- Assist the call centre manager on daily operation and admin work

Kris Chan Skills

Team Management Product Marketing Marketing Communications Customer Service Team Leadership Business Development Marketing Business Strategy Microsoft Excel Microsoft Word Powerpoint Product Management Mobile Devices Business Planning Business Process Improvement Marketing Strategy E Commerce Social Media Marketing Digital Marketing

Kris Chan Education Details

Frequently Asked Questions about Kris Chan

What company does Kris Chan work for?

Kris Chan works for Cathay Pacific Airways

What is Kris Chan's role at the current company?

Kris Chan's current role is Digital Sales Manager at Cathay Pacific Airways.

What schools did Kris Chan attend?

Kris Chan attended The Hong Kong University Of Science And Technology, St. Joseph's College (Hk).

What are some of Kris Chan's interests?

Kris Chan has interest in Technologies, Board And Card Games, Travelling, Sports, Novels, Music, Movies.

What skills is Kris Chan known for?

Kris Chan has skills like Team Management, Product Marketing, Marketing Communications, Customer Service, Team Leadership, Business Development, Marketing, Business Strategy, Microsoft Excel, Microsoft Word, Powerpoint, Product Management.

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