Focusing on the development, adoption, and go-to-market strategies of new products and services for strategic and enterprise customers

Built the Customer Success department for a hyper-growth PE and VC funded start-up

Supply-chain and logistics focused advisory firm that excels in organizational restructuring, process improvements, and customized technology solutions for asset-based organizations, brokerages, and large corporations

Lead the successful implementation of newly contracted clients through internal and external coordination and prioritization of tasks, ensuring all deadlines and budgets are met - Engage new clients post-contract to develop strategy and foundation of new partnership - Identify current process improvements, cost savings and efficiency gains through on-site consultation, financial data and process flow audit and analysis - Develop RFPs and create target pricing proposals to optimize client savings as well as maximize internal contribution margin - Create, manage and maintain project documentation such as project plans, punch lists, technical integration specifications, process flows, Service Level and Scope of Services agreements - Conduct client integration demonstrations and training for SaaS deployment

Led multiple teams of up to 15 client service direct reports responsible for providing operational support, issue resolution, and portfolio management for key enterprise accounts - Primary relationship holder managing a client base of over $50 million in annual revenue - Aided clients and company in development of international opportunities in Europe and Asia - Used analytics and new process improvements to drive over $2 million is cost reductions

Promoted to manage a team that handled day-to-day operations for high-value Enterprise client base - Led a team of 10 account executives handling all day to day operations of contract accounts - Worked closely with senior-level decision-makers to develop new process improvements - Develop, mentor and train young and entry-level team members

Consistent top producer in fortifying relationships and managing daily operations for high profile transactional clients; building portfolio through organic growth and customer retention. Owned relationship of largest transactional account, Schneider Logistics, to aid in building the individual sales acumen of over 150 representatives selling a new service - Generated over 200% in organic growth in a constantly expanding portfolio within 12 months - Account Executive of the Quarter Award for all of Echo Global Logistics in Q2 - Echo Gem Award for entire Operations department in Q4 of 2011

Built client portfolio through lead generation, inside sales efforts and interpersonal skills - Forged relationships with clients to instill trust in managing their company’s logistical needs - Coordinated brokered transactions buying service opportunity from clients and selling it to vendors - Negotiated buy and sell rates with clients and vendors to generate maximum gross profit margin - Top new sales rep out of 31 and first to reach $15,000 in monthly recurring gross profit

Business development role meant to generate revenue through the coordination and sale of subscription-based support services - Assessing needs and commitment levels of student-athletes who wish to pursue college athletics - Only member of new coordinator team to be promoted to sales within the first three months in role - Drive new business opportunities through lead generation, prospecting and inside sales

Entry-level business development role consisting of contacting families of young athletes with goals of obtaining scholarships and financial aid offers from colleges and universities - Contacting 100 to 200 families per week to generate interest and pre-qualify the opportunity - Coordinate skills and needs to set sales meetings for National sales team - Fastest growing member of recruiting coordinator team; promoted to National Sales within 3 month

Created and executed marketing and promotional strategies aimed at informing and creating interest to the public and student body of all athletic competitions at Indiana University - Assisted the Associate Athletic Directors of Sports Marketing in all marketing and promotional efforts - Wrote game scripts for in-game announcers to inform fans of promotions and other information - Designed flyers and posters to generate event interest around campus and the community

Set up and executed corporate events such as barbecues and picnics for 50 to 5,000 guestsTaught team-building and cohesiveness through games and activities meant to teach co-workers how to work as a teamLed city-wide scavenger hunts throughout Chicago to teach teamwork and expose clients to the signature establishments and landmarks of the city of Chicago.