Krish S. Email & Phone Number

Sydney, Nsw, Au

Sydney, Australia

Management of workers compensation portfolio for regional NSW Councils with StateCover Mutual Ltd.

Wow Care, Yennora Support Office

Management of workers compensation claims team responsible for the Sydney metro area stores within the Woolworths brand. Strategic managment of resources to ensure superior customer service to both internal and external customers. Asssisting with implementation of practice guidelines as a result of new legislative changes in the industry.

North Sydney

Key role within the leadership team based in the Gallgher Bassett return to work department. The role involved assisitng with the transition to new legislation changes. Auditing of wage setup and payments. First point of contact for any litigated files. Coaching and training of new staff along with mentoring of exisitng staff.

North Sydney

Managing high risk claims for medium and large employers that are both stand alone and also broker aligned. Maintaining 100% client retention with broker aligned portfolio and doubling the volume of clients managed with the broker group over a period of 12 months. Assisting with the training, coaching and mentoring of several members within the team to ensure that they are guided to perform tasks with due attention to KRA’s and the results that we strive for. Achieving exceptional return to work rates by effectively drafting, communicating and facilitating both case management and Injury Management Plans in consultation with all key stakeholders.

Responsible for the Management of Sales Personel. Managing a team of 8 Mortgage professionals and providing coaching and mentoring to assist them with increasing their client conversions. Liasing With Division Manager and Consultants to ensure that Lodgement Targets are met. Co-ordinate the implementation of the Sales Program including Publications and Seminars.

Assessing new workers compensation claims made by employees including coding of claims and estimating potentials cost provisions. Managing a claims officer that was responsible for Data Entry, paying approved expenses & dealing with basic correspondence. Managing an admin staff that was responsible for Sorting Mail, Filing of Documents, & Payment of Basic Accounts.Review all active Claims at the 12, 26 and 52 week stages. Facilitating Meetings at the store with the claimant, injury management advisor and Store manager to establish progress of recovery and assessing the possibility of getting the claimant recovered and back to full duties within a sufficient time period.The role had a heavy case load of over 500 claims and ensured that significant work was being carried out regarding workflow management to ensure smooth management of the claim files.

Assessing new workers compensation claims for approval or decline, and communicating this decision to the claimants. Coding and entering all new claims onto the Internal Software program. Assessing expenses being incurred and estimating provisions for future expenses.Arranging an injury management adviser if the clients injury was of a severe nature. Organising further medical examinations and surveillance based on medical progress of claimant and time taken to recover.Facilitating client reviews were all the claims for that company would be reviewed for progress.

Masters Of Personal Injury Mgt, Personal Injury Management

Diploma In Personal Injury Management, Insurance Claims Managment, Distinction

Certificate Iii Information Technology, It