Kris Haight Email & Phone Number

Seattle, Washington

I'm in Tier1 support working on the Tableau Server and Tableau Online application side. My job's to make Tableau customers happy by providing excellent and timely support with the questions and issues they encounter. I love working at Tableau. The role is very challenging, the environment is very nurturing and collaborative. I am continually learning more.

Seattle, WA

Provided technical product support for Medical Reporting Systems flagship client/server product MRS (Mammography Reporting System), plus our newest product offerings Aspen Breast and Lung. >Customers were hospitals and radiology practices with users ranging from radiologists, technologists, nurses, varied IT teams, to administrative personnel.>I took.

Seattle, WA

E-Commerce application support for Mercent’s flagship SaaS product Mercent Retail. >Achieved 100% satisfaction consistently on customer survey responses.>End to End data management; data travel, ETL into Mercent systems using custom integration processing. Convert into destination channel feed format for transmission to a marketplace, comparison shopping.

Seattle, WA

Global logistics support of EDI processes directly with both internal and external customers.>Triaged Process Issues: Data communications, order management, export/import ops.>Saved 32 man hours weekly with elimination of repetitive helpdesk tickets. >Top team contributor of process improvement recommendations, with 90%+ approved and installed. >Improved.

Redmond WA

SolutionsIQ was a technical contractor provider. Over the course of ten years I worked in the below roles:Data Analyst (Microsoft) - ETL processing of qualified leads into Siebel CRM for sales cycle follow-up. Analyzed/tested inbound data streams for quality/integrity. Implemented needed Access database changes and procedures ensuring leads link with the.

Seattle WA

Roffe Skiwear was a garment manufacturer building product both locally and over-seas. I was responsible for our companies IT administration duties, user liaison with development and end-user application support. Software encompassed an end to end custom ERP system designed specific to the garment manufacturing business. Modules supported: PO, RM, BM, IM.

Seattle WA

Manus provided varied computer services ranging from data entry, IBM 360 processing, to timeshare services via Manus’s proprietary ERP software application products. During my tenor at Manus I held the following roles: Customer Processing Coordinator, Computer Operator and Timeshare Services Representative.