Krishan Avtar Singh Email & Phone Number

Melbourne, Victoria, Australia

Leading a team of 4 people, tracking their daily progress and efforts.Troubleshooting API SOAP and REST requests transiting through Axway API Gateway hosted on AWS.Participating in Regular Patching, Certificate Renewal and other maintenance activities for production and non-production systems.Monitoring data logs using Splunk and addressing transactional alerts though Jira and ServiceNow ticketing tools.Investigating issues by analyzing policies in Axway Policy Studio and APIs… Show more Leading a team of 4 people, tracking their daily progress and efforts.Troubleshooting API SOAP and REST requests transiting through Axway API Gateway hosted on AWS.Participating in Regular Patching, Certificate Renewal and other maintenance activities for production and non-production systems.Monitoring data logs using Splunk and addressing transactional alerts though Jira and ServiceNow ticketing tools.Investigating issues by analyzing policies in Axway Policy Studio and APIs in Axway API Manager.Managing Vulnerabilities and mitigating risks posed to systems.Administrating multiple API deployment python scripts. Show less

Melbourne, Victoria, Australia

Leading a team of 4 people, tracking their daily progress and efforts.Troubleshooting API SOAP and REST requests transiting through Axway API Gateway hosted on AWS.Participating in Regular Patching, Certificate Renewal and other maintenance activities for production and non-production systems.Monitoring data logs using Splunk and addressing transactional alerts though Jira and ServiceNow ticketing tools.Investigating issues by analyzing policies in Axway Policy Studio and APIs… Show more Leading a team of 4 people, tracking their daily progress and efforts.Troubleshooting API SOAP and REST requests transiting through Axway API Gateway hosted on AWS.Participating in Regular Patching, Certificate Renewal and other maintenance activities for production and non-production systems.Monitoring data logs using Splunk and addressing transactional alerts though Jira and ServiceNow ticketing tools.Investigating issues by analyzing policies in Axway Policy Studio and APIs in Axway API Manager.Managing Vulnerabilities and mitigating risks posed to systems.Administrating multiple API deployment python scripts. Show less

Noida, Uttar Pradesh, India

Managed Order Management System and Cart issues on AWS servers by digging through logs on Kibana, OpenTracing, linux server or DB queries on Redash.Oversaw system performance in Prometheus and Grafana dashboards, generating reports via jenkins jobs.Customized API Gateway Nginx configuration via Visual Studio Code and merging in BitBucket repositories.

Noida, Uttar Pradesh, India

Product Installation, product upgrade, patching, configuration, issue troubleshooting, observing product logs and digging through databases with SQL queries for the servers hosted on AWS cloud.Managed EDI, XML and INHOUSE logistics transactions in B2Bi, API Gateway and MFT and troubleshoot the issues related to mapping, API policies and connectivity between partner and customer. Collaborated with customers and partners to gather accurate requirements and create new maps and modify… Show more Product Installation, product upgrade, patching, configuration, issue troubleshooting, observing product logs and digging through databases with SQL queries for the servers hosted on AWS cloud.Managed EDI, XML and INHOUSE logistics transactions in B2Bi, API Gateway and MFT and troubleshoot the issues related to mapping, API policies and connectivity between partner and customer. Collaborated with customers and partners to gather accurate requirements and create new maps and modify existing maps.Handled production outages in the call with customers, restoring services promptly and prepared RCA reports. Understanding and troubleshooting Experience on AWS cloud EC2 instances, RDS databases, VPC, Route 53, Load balancers, S3 buckets and Auto Scaling Groups.Developed front end API systems by creating the swagger files in Stoplight tool and Configured OAuth for security.Hands on Experience in XSLT Transformation by converting the payload to various XML formats using XSL schemas. Designing and deploying inbound/outbound flows and making it live on production after rigorously testing in lower environments.Utilized ServiceNow and Jira ticket tools to resolve issues within tight SLA. Show less

Gurgaon, India