Major Responsibilities: 1. Direct working with the Product and UX Designer for user surveys and user research. 2. Analysing the User Data with Product, UX designer and helping in execution of new features of the app.   3. Handling Vyng CMS for adding, editing and deleting the content.  4. Regular monitoring user data on the Reward CMS and checking of fraudulent user activities in redemption requests on CMS. 5. Handling the customer support. Reply to play store reviews and support emails.UX Design course -  I completed Google UX Design Professional Certificate online from Coursera in march 2022.

Major Responsibilities :1. Handled CMS for Paytunes Points and recharge system of users.2. Worked on Finding trends and anomalies in User Action Parameters, Recharges Data, Trends, User Data, User-Profiles, etc with a Data analyst manager3. Handled the Customer Support and Survey of the users. 4. Reply to play store reviews and support emails.

1. Manage Process of Tendering of Electric Transformers for various electricity boards2. Handled various aspects like Managing Work Flow, Inventory statistics, Proposals, Business Development etc.3. Handle the Approvals & execution.4. Handle Payments and After Sales Service delivery5. Reconciliation of Sales Data from entire North Region

1. Handled the Project of Replacement / Augmentation of Distribution Transformers,LT Panels, Cables, Earthing Equipment etc, for New Delhi Municipal Council.2. Involved in several marketing activities for Power grid, NTPC, NDPL, DHBVNL, & UHBVNL. 3. Follow up for Bid Process Management of Distribution and Power Transformers.4. Involved with various Drawing approvals.5. Involved in Payments.

Handled the Third party inspection of Distribution System Material Audit for NDPL (North Delhi Power Ltd), using Software SAP (System Application and Processing)