Krishan Kumar Email & Phone Number

Ncr

#Leading 350 people. of 125 Cr annual business.#Handling 27000 SKU across 22 categories of groceries, General Merchandise and Electronics.#Profit and Loss Management.#Logistics, Vendor Management ,3PL Cost Effective, Transportation HUB & DC Operation, Supply Chain Operations, First Mile & Last Mile Operations & SLAs achievement.#Fixed and Movable Assets Management.#Attrition & Absenteeism Management. #Security & Housekeeping Management.#Sales collection, petty cash Management (petrol & Food Reimbursement & Expenses Approvals)#Stock Indent Management and Inward and Return Management #Ontime picking and Last Mile Delivery Management#Conduct Monthly Stock Audits for warehouse inventory & maintain the losses & damages with-in 0.30% ratio of overall Sale. #Proactively identify & resolve problems, controlling costs, and maximizing profits. #Taking care of the entire business operations through business development, budgeting, hiring and manpower training in accordance to standards. #Ensure rendering of high-quality services, resulting in customer delight.

New Delhi, Delhi, India

#Forecasting monthly sales targets and executing them in a given time frame thereby enhancing productivity.#Ensure gross margins and top line sales are continuously reviewed and aligned to deliver healthy profits.#Ensure accessories and extended warranty sale, for store as per expected percentage to sales to ensure store profitability.#Managing stocks and inventory through regular PI Accounts as per company process and policies.#Maintaining and increasing standards of customer service thus ensuring high mystery shopper scores at store.#Visits relevant competition and submits a report (Range, Pricing, Offers and Promotion) to Cluster Manager. #Maximizing store profits by controlling pilferage/shrinkage at floor level.#Ensuring Policies & standard operating procedures are followed.#Driving a store-wide fun, exciting and rewarding culture.#Actively ensuring store is properly staffed & trained.#Recruiting and Training the Customer Care & Sales Executives.

New Delhi Area, India

#Ensure profitability of the store through best sellers ranging for the store, review display group target Vs Actual. #Ensure 100% Compliance on Planogram, merchandising & ticketing.#Take Corrective actions based on Customer feedback & complaints.#Conducting AM/PM meetings to review performance on a daily basis. #Managing stocks and inventory through regular PI Accounts as per company process and policies.#To ensure timely review and feedback takes place for all store employees.#Relationship management with mall management for various operational and marketing activities to improve store footfalls.#Involved in planning, execution and control of entire retail operations and business development through identifying and developing the strength & weaknesses.

New Delhi Area, India

New Delhi Area, India

#Handling and resolving customer complaints in a professional and effective manner.#Raise the indent for stock replenishment#Ensuring performance of the team as per their KRAs#Collecting the customer feedback about service & product#Ensure necessary merchandising activities to be done#100% implementation of company's SOPs.#Maximizing every sales opportunity by working closely with the support of ADM ( if Required )

Master Of Business Administration (Mba), Retail And Operations

Bachelor'S Degree