Krishan Kumar Sharma, Pmp®
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Krishan Kumar Sharma, Pmp® Email & Phone Number

Service Delivery Manager at Clover Infotech
Location: Hyderabad, Telangana, India 4 work roles 3 schools
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✓ Verified August 2026 3 data sources Profile completeness 86%

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Current company
Clover Infotech
Role
Service Delivery Manager
Location
Hyderabad, Telangana, India
Company size
4740 employees

Who is Krishan Kumar Sharma, Pmp®? Overview

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Quick answer

Krishan Kumar Sharma, Pmp® is listed as Service Delivery Manager at Clover Infotech, a with 4740 employees, based in Hyderabad, Telangana, India. AeroLeads shows a matched LinkedIn profile for Krishan Kumar Sharma, Pmp®.

Krishan Kumar Sharma, Pmp® previously worked as Project Manager at Rmsi Pvt. Ltd. and Team Lead at Cyient Ltd. Krishan Kumar Sharma, Pmp® holds Master Of Business Administration (M.B.A.), Business/Commerce, General from Shobhit University.

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Email format at Clover Infotech

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Clover Infotech

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Profile bio

About Krishan Kumar Sharma, Pmp®

Experienced Project manager, Customer Service Manager, Escalation/Incident Manager in the IT industry. Having 16+ years of Customer support domain experience as in -- Demonstrating customer centric approach.- Building and maintaining relationship with internal and external Stakeholders.- Leading team of 50 resources L1, L2 & L3 to manage the client requirements.- Excellent people management and operational skills.- Motivating teams to deliver best in class Metrics on a consistent basis.- Escalations handling and resolving it quickly to fix the issue.- Hiring, training and performing annual reviews for the team.- mentoring and coaching the Team- Responsible for Service delivery aspects like SLA, KPIs, resource utilization.- Maintaining deadlines, multitasking, taking complete ownership of the tasks.- Excellent understanding of ITIL framework and relevant working experience with Problem and Change Management team.- Good understanding of Agile methodologies. - MBA IT from one prestigious University- GNIIT from NIIT Delhi- PMP Certified Professional(2021) & Green Belt Certified- ITIL4, Risk management & Quality management(Internal Training Program)- Team Building and conflict management

Current workplace

Krishan Kumar Sharma, Pmp®'s current company

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Clover Infotech
Clover Infotech
Service Delivery Manager
India
Website
cloverinfotech.com
Employees
4740
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4 roles

Krishan Kumar Sharma, Pmp® work experience

A career timeline built from the work history available for this profile.

Project Manager

Current
Rmsi Pvt. Ltd.

Hyderabad Area, India

Jun 2018 - Present

Team Lead

Cyient Ltd

Noida

Working as a Team Lead and looking GIS Projects of CAR Navigation System.• Project Management (Project initiated, monitoring, Reporting based on Client requirements). • Quality Management (Road Map designed, monitoring and reviewing customer quality feedback).• Customer feedback/Escalation review and act accordingly.• RCA, Dive and FMEA preparation and initiated to improve the project health and customer Satisfaction.• Resource management based on project requirements.• Train the team on new procedure on project based on client information• Personnel Management• Train the Users for upcoming audits – VDA (Client), ISO and ISMS.• Estimation efforts of quality/PRD for upcoming projects and implantation of changes.

Jan 2008 - Apr 2018

Dca, Qca & Gl

Tele Atlas

Noida Area, India

Apr 2000 - Dec 2007
Team & coworkers

Colleagues at Clover Infotech

Other employees you can reach at cloverinfotech.com. View company contacts for 4740 employees →

SS Shweta S. Shweta S. Colleague at Clover InfotechMumbai, Maharashtra, India View → VP Vandana Patil Vandana Patil Colleague at Clover InfotechMumbai, Maharashtra, India View → VR Vinita Rokade Vinita Rokade Colleague at Clover InfotechPune, Maharashtra, India View → KG Kedar Gajrushi Kedar Gajrushi Colleague at Clover InfotechPune, Maharashtra, India View → SW Sharad Waware Sharad Waware Colleague at Clover InfotechMumbai, Maharashtra, India View → PA Parshuram Adivarekar Parshuram Adivarekar Colleague at Clover InfotechMumbai, Maharashtra, India View → MP Mahendra Patil Mahendra Patil Colleague at Clover InfotechSurat, Gujarat, India View → AS Akbarali Shaikh Akbarali Shaikh Colleague at Clover InfotechMumbai, Maharashtra, India View → KB Kalyani Behera Kalyani Behera Colleague at Clover InfotechThane, Maharashtra, India View → IL Ilavarasan Leninkumar Ilavarasan Leninkumar Colleague at Clover InfotechMumbai, Maharashtra, India View →
3 education records

Krishan Kumar Sharma, Pmp® education

Master Of Business Administration (M.B.A.), Business/Commerce, General

Shobhit University

Activities and Societies: Fully ownership during seminars and presentation on selected Topics

Gniit, Computer Software Engineering

Niit Delhi

Bachelor Of Commerce (B.Com.), Business/Commerce, General

K.R. Degree College Mathura
FAQ

Frequently asked questions about Krishan Kumar Sharma, Pmp®

Quick answers generated from the profile data available on this page.

What company does Krishan Kumar Sharma, Pmp® work for?

Krishan Kumar Sharma, Pmp® works for Clover Infotech.

What is Krishan Kumar Sharma, Pmp®'s role at Clover Infotech?

Krishan Kumar Sharma, Pmp® is listed as Service Delivery Manager at Clover Infotech.

Where is Krishan Kumar Sharma, Pmp® based?

Krishan Kumar Sharma, Pmp® is based in Hyderabad, Telangana, India while working with Clover Infotech.

What companies has Krishan Kumar Sharma, Pmp® worked for?

Krishan Kumar Sharma, Pmp® has worked for Clover Infotech, Rmsi Pvt. Ltd., Cyient Ltd, and Tele Atlas.

Who are Krishan Kumar Sharma, Pmp®'s colleagues at Clover Infotech?

Krishan Kumar Sharma, Pmp®'s colleagues at Clover Infotech include Shweta S., Vandana Patil, Vinita Rokade, Kedar Gajrushi, and Sharad Waware.

How can I contact Krishan Kumar Sharma, Pmp®?

You can use AeroLeads to view verified contact signals for Krishan Kumar Sharma, Pmp® at Clover Infotech, including work email, phone, and LinkedIn data when available.

What schools did Krishan Kumar Sharma, Pmp® attend?

Krishan Kumar Sharma, Pmp® holds Master Of Business Administration (M.B.A.), Business/Commerce, General from Shobhit University.

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