Krishan S. Email & Phone Number

Colombo, Wp, Lk

New York, United States

RCM workflow management- Posting, Billing, AR follow up, PowerBi, CMS Complaint filing , IDR follow up, Insurance Tickler

London, England, United Kingdom

-ERP Sales-Partnered up with IFS, Acumatica -Handling Australian, New Zealand, UK, Europe, North America, Middle east market

Brisbane, Queensland, Australia

• Troubleshoot internet/ voice service issues and telecommunication technologies such asFTTN/X, FTTP/H, FTTC, FTTB, HFC, Fixed Wireless, Mobile 3G/4G LTE, home wireless broadband, ADSL/VDSL, PSTN, VolP.• PPPoE, IPoE, ETHWAN, DSL & VLAN troubleshooting and configuration •Remote configuration of routers, modems and VoIP systems• Collaborate with latest Products, Operations, and Quality teams to troubleshoot problems, improve processes, and ensure customer satistaction.• Communicate with customers through inbound calls, outbound calls, chat, and email channels. • Assist new clients with their internet set-up.• Utilise network monitoring tools to ensure maximum uptime and identification of any network issues.

Brisbane, Queensland, Australia

•Manage the local team in Sri Lanka and coordinate with Aussie Head and Regional Managers.•Allocate task to the team and follow up daily.•Achieve growth and hit sales targets by successfully managing the sales team also supporting Rm’s.•Design and implement a strategic plan that expands company’s customer base and ensure it’s strong presence.•Goals and objectives setting, coaching and performance monitoring of sales representatives.•Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.•Present sales, revenue reports and realistic forecasts to the management.

Brisbane, Queensland, Australia

Sales, Email marketing, Lead generate, Customer handling & Relationship

Studious and hard working executive with RCM industry experience, currently Dealing and approaching US Large medical facility clients through our own platform.Responsibilities:-Gained experience in RCM Industry.-Dealing and approaching US Large medical facility clients.-Working on VOB (Verification of Benefits).-Account liaises by making sure all KPI's are met for the clients. -Making Calls to verify eligibility and benefits of insurance holders.-Delivers revenue analysis and various other reports on monthly/Weekly basis to ensure clients are well knowledgeable about the status of the accounts.-Demonstrate a strong attention to details to prepare accounts in Excel before presenting final report to the client.-Dealing with prior authorizations, is the process of getting an agreement from the payer to cover specific services before the service is performed.-Compiling Reports on daily achieved appointments.

An ambitious, determined and self-motivated Car Sales Executive who is able to talk to international clients, build a genuine rapport with them, and identify exactly what it is that they want from a car. has a track record of exceeding my customers’ expectations in every element of their buying experience. and always comes across as a genuine person who is able to recommend the right vehicles for my clients. Possessing a professional appearance and exceptional work ethic.Responsibilities:-Selling both new and used cars as well as finance and related product.-In/out knowledge in SBT sales module and sales module system and website.-Selling vehicles to counties such as Kenya, Uganda, South Sudan, Zimbabwe, and Rwanda and all over Africa. -Handling company website and social media for promoting.-Gained good customer base in international and local market.-Following-up clients through phone call, WhatsApp, emails and Facebook.-Gained skills in call center and digital marketing and has a negotiating skills.

Worked for Redbull cricket campus overseas and other events.

Ifd, Business, Management, Marketing, And Related Support Services, Overall Distinction

Activities and Societies: Gavel club, Red Bull volunteer

Graduate Level Diploma, Business, Management, Marketing, And Related Support Services, Overall Distinction