Experience in Hospitality Operations, Guest Service, Guest Satisfaction, Guest Relations, Front Office Management, Housekeeping Management. Mentoring & leadership ability with good communication skills.Demonstrated efficiencies in taking charge of situations and handling emergencies
-
Duty ManagerMoustache Escapes Apr 2024 - Sep 2024Rishikesh, Uttarakhand, India-Responsible to support and work with all departments in all aspects of running the hotel.-Ensure the premises are in operative condition as per company's standards.-Conduct regular operations team meeting with all the department daily/weekly to discuss routine operational matters, sales target.-Monitor the purchase /indent/requisition's of each department, the accounts receivable (collection from debtors) and the accounts payable (payable to the vendors/suppliers etc).-Randomly inspecting the stores (F&B/Kitchen/Housekeeping/Maintenance) to check the stock in hand (quality,per stock levels, expiry etc).-Inspecting all department with SOP implementation.-Responsible for day-to-day operation of the property in absence of GM.-Responsible for creating monthly reports which helps to generate P&L.-Monitor and Maintain operation & overhead cost in order to maintain maximum revenue to the organisation.-Ensure to give unreasonable hospitality to all our guests reaching costumer satisfaction.35 Keys -
Front Desk ManagerMoustache Escapes Dec 2021 - Apr 2024Rishikesh, Uttarakhand, India-Overseeing day-to-day operations including check-in/check outs, guests’ queries, maintaining guest records, housekeeping, etc.-Handle Guest interaction In person and also Email correspondence-Staff interactions/management with housekeeping staff and external vendors-Quality control and maintenance-Manage back-office systems and processesAdhere to finance and accounting standards incl. daily accounts-Being up to date about the activities and events happening in the hotel and around the city-Ensuring that Guests have a great time and convert their happiness into great reviews-Responsible to execute the tasks which will be inclusive always35 Keys -
Residence ManagerStanza Living Nov 2020 - Oct 2021Vadodara, Gujarat, India- Responsible for efficient operations of co living residencies / hostels in Vadodara.- Manage a team of ,housekeeping and security guards to ensure service delivery.- Responsible of process excellence and service delivery for a positive customer experience.- Responsible for end to end operations of the residences and overall management.- Understanding the requirements of the guests and articulately dealing with situations and queries.- Ensuring that there are no shortages in food & drinks arranging for it when they occur.- Coordinate with concerned teams for repair & maintenance work at all the cluster.- Coordinate with venders to including Internet, laundry. -
Guest Relations ExecutiveInox Leisure Limited Feb 2020 - Jul 2020Noida, Uttar Pradesh, India- Responsible when guests arrive assisted from the moment they step into the lounge until they leave.- Responsible to meets and greets all guests and ensures that they are escorted to the seats.- Responsible for if guest has any queries related to the food and other things we sort that matters on immediate effect. -
Internship TraineeRadisson Blu Sep 2019 - Jan 2020Kaushambi, Uttar Pradesh, India
Krishan Sen Education Details
-
Hotel, Motel, And Restaurant Management
Frequently Asked Questions about Krishan Sen
What is Krishan Sen's role at the current company?
Krishan Sen's current role is Leadership | Hospitality Operations | Coustmer Satisfaction | Team Management | Process Improvement..
What schools did Krishan Sen attend?
Krishan Sen attended Institute Of Hotel Management. Pusa New Delhi.
Not the Krishan Sen you were looking for?
-
-
-
1kotak.com
-
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial