Krishan Hewa-Gamage Email & Phone Number

Sydney, NSW, AU

Sydney, New South Wales, Australia

Lead the end-to-end implementation of CUBE's products to simplify the complex and everchanging world of compliance for our clients

Sydney, New South Wales, Australia

- Member of the Customer Outcomes and Risk Excellence (CORE) Program to transform the Group into a simpler, stronger bank and ensure risk excellence is embedded. Lead a significant workstream to implement value chains across the Group and uplift operational risk management policies, processes and tools.- Leading the Operational Risk streams of our Group.

Sydney, New South Wales, Australia

Consulting to the Westpac Group as part of the Customer Outcomes and Risk Excellence (CORE) Program to transform the Group into a simpler, stronger bank and ensure risk excellence is embedded.

Sydney, New South Wales, Australia

• Reporting to the General Manager Customer Advice Remediation, lead remediation projects to refund money back to the customers.
• Lead a remediation project in refunding fees related to ongoing service failures of Financial Wisdom.
• Initiated the project after completing project plans, project road maps and defining the scope.
• Facilitated workshops to solve problems in order to progress the project.
• Produce papers and presentations in preparation for Senior Leadership and Project Steering Group.
• Product Owner for the OGS functionality of Salesforce (Reflow).

• Reporting to the Head of Business Transformation and Change, to work with the Aligned Advice leadership team to drive efficiency, reduce risk and support the assisted closure of the business.
• Product Owner on the overall program to close the business
• Key member of the Ongoing Service Monitoring project
• Providing L1 Risk support to develop and test multiple controls to reduce risk
• Business Continuity and Crisis Management lead for Aligned Advice
• Implement and facilitate the leadership project scrum (scrum of scrums)

Sydney

• Partner with the Payment & Cash Operations and Account Maintenance businesses to support the development and execution of their strategy through end-to-end ownership of multiple programs of work, which include:
• Strategic execution and support of key projects and initiatives
• Proactive detection and mitigation of operational risks
• Identification and modelling of Value Chains
• Complete process diagnostic and re-design to improve performance and risk maturity

Sydney, Australia

• Develop the productivity and business architecture capability across the CBA Group and execute projects to enhance the customer experience and deliver tangible benefits by:
• Partner with business units across the CBA group to execute and support projects and initiatives
• Facilitate of a 2 day productivity training course (Yellow Belt equivalent)
• Support business architecture in the modelling of Value Chains
• Complete process diagnostic and re-design to improve performance

Sydney CBD

• Enhance the CBA Talent Acquisition customer experience through improved technology and processes by:
• Strategically partner with leaders and the business to develop, implement and maintain effective ‘easy to use’ systems and processes across the Talent Acquisition value chain.
• Manage multiple projects across Talent Acquisition related to technology, productivity and the customer experience
• Lead continuous improvement across the function and develop the capability of Talent Acquisition in process improvement

Sydney, Australia

Enhance the CBA Talent Acquisition customer experience through improved technology and processes

Sydney, Australia

Strategically partner with and represent our Wealth Management business to attract the best talent.

Sydney, Australia

Sydney, Australia