Krishan Sharma Email & Phone Number

Toronto, ON, CA

I oversee and manage the day-to-day operations of a production line. My primary responsibility is to ensure that production targets are met, quality standards are maintained, and the team operates in a safe and efficient manner. I play a key role in driving productivity, resolving issues, and maintaining a high level of operational performance.Supervise.

As an Operations Supervisor at UPS, I manage the day-to-day operations within our facility. l lead a team of dedicated employees, ensuring that all processes are executed efficiently and in line with our high standards of quality and safety. My leadership will directly impact our ability to deliver exceptional service to our customers and meet our.

Mississauga, Ontario, Canada

• Performed daily Salesforce administration and support including security admin and enhancing system through the configuration of objects, fields, record types, page layouts, and business validations
• Interacted with various business user groups for gathering the requirement for salesforce implementation and documented the business requirement
• Designed and maintained customized Lightning Reports and Dashboards as per the user requirement and as defined by management
• Undertook ownership of all technical aspects of a force.com implementation, including Sales cloud, Service cloud, and Salesforce lightning community custom code, systems integrations, 3rd party applications, and.
• Created Page Layouts, Search Layouts to organize fields, related lists, and other components on a record detail and edit pages.

Greater Noida, Uttar Pradesh

• Worked on Sales Cloud platform for healthcare and retail clients – migration and enhancements to existing Salesforce org which included extensive usage of standard Sales Cloud objects such as Accounts, Contacts.
• Planned and conducted requirements elicitation meetings with the business to collect functional and non-functional requirements relating to enhancement and initiatives; developed business and functional requirement.
• Managed the SFDC platform by investigating, troubleshooting, and implementing solutions for issues identified by users
• Ensured data integrity by merging duplicate Leads, Contacts, and Accounts as well as performed mass uploads and updates of data
• Maintained Users, Roles, Profiles, Security Settings, Sharing Rules and performed customization of objects, fields, record types, and page layouts to support business requirements
• Created customized Lightning Reports as per business needs and managed dashboards.

Master In Computer Application, Computer Science, 9.75 Cgpa

Education record

Post Graduation Diploma, Computer Software And Database, A

I had my post graduate diploma in computer software and database development.

Bachelor'S Degree, Computer Science, 85%