Krishantha Senevirathna Email & Phone Number

• Patching and mitigating vulnerabilities on the infrastructure of a large enterprise with over 6000 servers that requires technical expertise and leadership.• Anchoring the migration of over 1200 end-of-life servers (2008/2012).• Managing cluster-based solutions (SQL always on, IIS, Hyper-V)• Implementing remote desktop services-related services• Utilizing Tanium to aid Patch management and software deployment based on diverse application/OS requirements• Windows/Linux Server Patching• Patching Windows Notebooks• Developing ITIL processes that reflect ServiceNow service catalogue tasks• Utilizing tools like Kenna and Wiz to reduce OS vulnerabilities• Managing a large number of server footprints in an environment powered by VMware vCenters.• Administration of a Nutanix Environment containing large number of Servers• Provisioning/Decommissioning/ Migrations/ Replication of Servers and services in the entire infrastructure• Supporting user and server owner issues directly communicating with them.• L3 level support Assistance with ServiceNow ticketing (logging in to bridge calls, troubleshooting, analyzing root cause, getting stake holders involved, working closely with problem & change management)• Reaching out to a large user base regarding server migration and ServiceNow incidents• Working a 24-hour-per-day rotating shift

Sri Lanka

• As one the regional technical lead for strategically important projects I was responsible for managing architectural service and design/validation teams, I was also in-charge of the end-customer management reviews as well as vendor management process.• Took the leadership to develop and deliver technically for number of Microsoft technologies such as, Virtualization, System Center Stack, EMS stack, Office 365 including MS Office Package, Azure Solutions, Exchange Server, IBM Lotus Notes, Zimbra Mail, Active Directory, Windows Client OS's, Mac OS, Linux Client OS distributions, Wireless networks implementations (Ruckus Networks, Juniper Networks), and Windows Server technologies. Also lead a part of a security sphere for products from HID (Active ID & Digital Persona).• As a senior member in the leadership team I was responsible for mentoring and coaching the junior team members on new, technological adaptation, advancements and architectural aspects including best practices and building an “on the job learning” plan to grow and retain in-house talent.• Leading the project management team by acting as a project manager by creating project charters, Budgets, risk analysis, performance measurements and working with project management tools i.e. MS Project.• Taking ownership and leading the proposal management for the entire company.• Leading the technical account management to maintain account relationships with customers by providing technical demonstrations, presentations, training, consulting & licensing support for sales teams, Customers & Partners.• Supporting the Sales & Marketing teams by providing pre-sales presentations & consulting opportunities in order to build new business.• I was awarded The Best Performer Award for Service Excellency for the period of 2019/2020

Colombo, Western, Sri Lanka

• Globally recognized Microsoft Certified Trainer for Sri Lanka and Brunei.• Maintained servers & Network infrastructure for the company under Microsoft Product Support for Sri Lanka (Windows Active Directory, System Center Stack, Private Cloud Solutions, Microsoft MDOP)• Design, Developed & Implemented solutions for customers, based on Microsoft best practices.• Provide subject matter expertise in positioning business solutions to corporate clients

Post-Baccalaureate Diploma In Computer And Information Systems, Cyber/Computer Forensics, Reading

Learning how to protect computing systems from hackers and malware attacks. Honing skills with hands-on projects in cloud cybersecurity.

Master'S Degree, Data Science

Bachelor'S Degree (Hons), Business Information Systems, Second Upper

Higher National Diploma

Secondary Studies

Education record