Harikrishnan Narayanan Email & Phone Number

Chennai, Tamil Nadu, India

Chennai Area, India

Chennai, Tamil Nadu

MRC Nagar, Chennai

Port Canaveral, Bahamas, Alaskan Based cruises-Abord Cruise Ship

• Beverage Manager with Disney Cruise Lines (A Unit of Walt Disney Group of Companies) May 2010 till July 2012
• Daily operations of 18 beverage outlets
• Direct Reports: Asst. Beverage Manager, Asst. Wine Beverage Manager, Head Sommelier, 3 Wine room storekeepers, 7 Bartenders, 13 Asst. Bartenders, 26 Servers, 6 beverage Stewards.
• Achieved the beverage sales target for the mid year with a favorable PPD of $0.15, maintained beverage cost under the forecast by $ 0.8 cents PPD.
• Maintaining individual outlets as per concept and operating as per LOG
• Review and revise LOG’s periodically with beverage standards manager

Europe-Mediterranian Cruises And World Cruises

• Beverage Manager with Silver sea Cruises (A six Star Luxury Cruise Lines with smaller ships caters high profile clientele and rated as best small ship cruise lines by various organizations) aboard Silver Wind, Silver.
• Ordering for all the Beverages, consumables, durables and equipment in constant intervals to ensure all essential materials are available for a smooth operation in a six star environment.
• Implementing and maintaining the Company and Brand Standards by following LQA guidelines
• Training, motivating and evaluating performance at a regular period to ensure quality service personnel are created and high employee morale is maintained.
• Budgeting, costing and attaining sales targets in every outlet, according to the season, clientele and preferences
• Up grading the Wine List, Cigars List and Beverage Menus as per the market requirements

Aboard Cruise Ship

• Asst. F&B Manager with MSC Cruises, MSC LIRICA from March 2007 till August 2007
• Report to Food and Beverage Manager
• Directly responsible for the Main Galley and Satellite Galley operations.
• Ensuring that the Standard Procedures are followed and the quality of the Food and Service is maintained consistently by conducting frequent Quality Management audits.
• Menu engineering for formal dining Restaurants, the Casual Buffet Serving Restaurant, the Officer, Crew and Staff Mess rooms.
• Maintaining highest level of Sanitation around all Food preparation, Service areas and Pantries by ensuring all appropriate cleaning procedures are followed and appropriate cleaning materials are used. Training the.

Chennai Area, India

Assist. F & B Manager with The Park Hotel, Chennai from July, 2006 till March 2007o Report to Director Food and Services.o Directly responsible for 601 (All day multi-cuisine restaurant), Banqueting and Conference facilities, Leather Bar and Pasha (Night Club)o Ensuring the Standard Procedures is followed and the quality of the product is maintained.

Aboard Cruise Ships

• Beverage Manager with Celebrity Cruises, aboard GTS Infinity, Asst. Beverage Manager M/V Galaxy, GTS Millennium & GTS Constellation and Head Bartender on MV Century (from May 2004 till April 2006)
• Raising the bars in Celebrity Style – implementation of the unique training program designed by Celebrity, to generate revenue and ratings making use of all available infrastructures.
• Scheduling, supervising and motivating all the subordinates effectively, extending a concrete support to the F&B Manager.
• Planning, Executing and follow up of tasks at hand on day to day operations.
• Programming the Daily Events around the Bars in co-ordination with the Cruise Director.
• Updating the on board cruise news and the TV Channel news for Bar Promotions and Happy Hours.

Around The World- Cruisesaboard Cruise Ships

Asst. Bar Manager for Festival Cruises, aboard M/V European Stars, Dec.2003-March 2004 and Head Bartender on European Stars, Festival Cruises from March 2002 till Dec. 2003Asst. Bar Manager/Bar Manager with Royal Olympia Cruises aboard T.S.S. Apollon, Olympia Voyager May 2001 – March 2002

Aboard Cruise Ships

Head Waiter for Sun Cruises - M/V Carousel, May 2000 till Nov.2000

Miami-USA

Head Bartender/Bartender with – T.S.S. Island Breeze, October 1997 to November 1999

Southampton UK

Head waiter /Asst. bartender / Beverage Server with P&O Cruises from Dec. 1994-July 1997

Nungambakkam, Chennai

Had exposure to all outlets like Golden Dragon, the Pavilion, Room Service, Fort St.George Bar, Banquets, Flights of Fancy restaurants, bars and snack bars as Waiter.

Haccp, Fso Course Held In Miami By Vsp, United States Public Health And Centre For Disease Control,, Haccp, Food Safety Officer

HACCP, FSO course held in Miami by VSP, United States Public Health and Centre for Disease Control, in Nov.2005.

Disney University Leadership Course- Transition To Disney Leaders, Organizational Leadership

• Disney University Management and Leadership Course- Transition to Disney Leadership and Preparing Leaders for Excellence

Advanced Certificate Training On Wines And Wine Service,, Wines And Wine Service

Activities and Societies: United States Sommelier Association Advanced Certificate Training on Wines and Wine Service, 2006.

Vessel Sanitation, Sanitation

Activities and Societies: • Sanitation and food safety course by Crystal, 1997. •

Diploma In Restaurant & Counter Service, Hospitality

Had a 1 and 1/2 year course and 6 months training on probation with Taj Group of Hotels, Taj Coromandel Chennai in Restaurant and Bar.

Bachelor'S Degree, Mathemetics

Hsc, Maths, Physics, Chemistry And Biology

Level 3, Food Safety