Kristopher Heaton Email & Phone Number

Fresno, CA, US

Fresno, California, United States

Certified for enterprise (B2B) warranty repair support for devices from Lenovo, Lexmark, Dell (Dell EMC), HP, NEC, Juniper, Aruba (HPE), Cisco, and more.

California, United States

Conduct Dell Pro Services Warranty repair for Home, Enterprise, and Networking devices, ensuring timely and efficient resolution of hardware issues while adhering to Dell's quality standards.Provide expert troubleshooting and repair services for a diverse range of Dell products, including XPS 2-in-1's, Inspiron AIO's, Optiplex PC's, and PowerEdge Servers.

California, United States

Provided diverse enterprise-level support, offering exceptional problem-solving skills and an in-depth understanding of various server hardware systems to meet the unique requirements of businesses both large and small, including Home Depot, 7-11, CompuCom, HCL, PepsiCo Foods North America, and Moss Adams ensuring their technical infrastructures operated.

Fresno, California, United States

Remote technical support and troubleshooting provided to business end users via phone and in person. Used Spiceworks for ticket creation and SLA monitoring and ConnectWise RDP to access devices remotely.Demonstrated ability to effectively communicate technical information to non-technical users, resulting in improved customer understanding and reduced.

Fresno, California, United States

This is the DBA I have used when working freelance or for myself utilizing customer acquisition techniques that still come in handy daily.

Fresno, California, United States

VizyPay is a provider of payment technology solutions for businesses across the United States.This role provided B2B sales experience while also melding some aspects of IT support in providing troubleshooting, support, or facilitating replacement when clients experienced Hardware failure or errors that prevent operation.

Fresno, California, United States

Oakhurst, California, United States

Part-Time and Temporary 6 month position. worked at the Tribal Office of the Picayune Rancheria of Chukchansi Indians (PRCI), at the Chapel Hill Dr location in Oakhurst, CA. I worked as a Systems Administrator and Help Desk tech as the only technician role in an office of roughly 25-50. With a Tech support staff which was made up of only myself and my.

California, United States

Computer Hardware Technician 2 position working on hardware replacement project for international insurance company. Called an "Office Refresh", I would work with a remote NOC to replace Network Hardware, and work alone upgrading Workstations, Laptops, Cisco IP Phones and Printers to ensure they were added to the network correctly.

United States

Temporary contract position to assist with a legacy hardware systems replacement project for a large health care client of Kforce. Included backing up all staff workstations and laptops still running Windows 7, and then replacing legacy hardware with new Windows 10 devices which we then configured to ensure a seamless transition. All VOIP phones and.