Krishna Battini Email & Phone Number

Visakhapatnam, Andhra Pradesh, India

Work with OS and application teams to ensure client service success.Maintaining system standards & monitor the system daily and identify any possible intrusions.Installing and updating system Applications like AutoCAD, TEKLA, ZWCAD, MBS software.Citrix Tool Installation and troubleshooting.Google Domain new mail id’s creating and troubleshooting and Backup users mail data.OS Installation and upgrades/Patches as per latest versions.Outlook installing and configuration, troubleshooting POP/IMAP connectivity issues.Performing call logs to cases with support vendors (hardware/software) and track it till closure within timeliness committed to the client.Install secure and scalable network devices. Keeping network up and down and LAN troubleshooting, RJ45 Crimping.Creating, maintaining, and managing Network share folders permissions, troubleshooting if any access issue reported by end user.Prepared a list of Servers and their Hardware details by identifying them physically and services running in each server in Data Centre.IT Asset record maintenance and update.Maintain documentation of hardware, maintenance, and upgrade or replace Hardware and software as need ed. maintain yearly licenses for software.

Configure and Troubleshooting Desktops, laptops hardware and software related issues.Troubleshooting system and network problems and diagnosing/solving hardware or software faults.Installing and configuring outlook client, troubleshooting issues related to PST/OST, connectivity to exchange server.Handling SCCM client installation and communication issues with the SCCM server.Installing cisco VPN client providing support in VPN connectivityConfiguring, maintaining, and managing network and local Printers, troubleshoot print related issues (Canon, Xerox, HP, Kyocera, Zebra & Honeywell)Troubleshooting Projectors and Polycom Lync phones and Lync speakers.Installing of new Software’s / Hardware’s / Upgrades / Patches / Service Packs as per requirements.Analyse issues/requests and assign to other team members, and next level technical teams.Performs general preventative maintenance tasks on computers, laptops, printers, and any other authorized peripheral equipment.Manage cases using Helpdesk ticketing tool & Email and resolved the issue.Managing vendor co-ordination regarding AMC, New purchase equipment’s and service.

Installing and updating system software.OS Upgrades and antivirus updating.Server handling, hardware, and software troubleshooting.NAS Box Configuration.Share level and security level permissions.IT Inventory maintenance.Performing database daily backup.Keeping the network up and running, crimping, LAN troubleshooting.Downloading and Uploading data into FTP server.

Certificate Of A+,N And Ccna, Network And System Administration/Administrator

Bachelor'S Degree, Computer Science

Intermediate, Mpc

Secondary Education, 10Th Calass