• ISO 27001 Compliance Ensure strict adherence to all IT and network-related requirements outlined in ISO 27001 policies. Collaborate with the IT Security Team to conduct regular audits and risk assessments to identify and address security vulnerabilities. Evaluate and recommend new technologies and solutions to improve efficiency, security and performance. Prepare, review, and update policies as necessary to ensure they remain effective and aligned with changes in legal, regulatory, and technological standards, ensuring compliance with ISO standards.• Vendor Coordination Act as the primary point of contact with IT infrastructure/Network equipment vendors, negotiating contracts and service level agreements (SLAs). Monitor vendor performance, ensuring timely delivery, quality service, and cost-effectiveness.• Access Control Management Manage access controls on company network and IT infrastructure to ensure only authorized personnel have access to sensitive information. Implement and maintain centralized administration for access control management and company communication applications. Oversee the installation, configuration, and maintenance of overall network infrastructure and system software to ensure optimal performance.• Network Management Take ownership of the company's network infrastructure, including Firewalls, Switches, APs and EPP and establish robust network boundaries and prevent unauthorized access, and develop and implement policies to maintain data integrity and ensure network security compliance to ISO standards. Troubleshoot network issues and optimize network performance for seamless operations. Monitor system performance and proactively address issues to minimize downtime and ensure system availability.

• Fortigate Firewall Administration Manage and configure Fortigate firewall to establish secure network boundaries and prevent unauthorized access. Implemented firewall policies to ensure data integrity and network security.• Configuration of Mikrotik/Cisco Routers and Switches Proficiently set up and configure Mikrotik and Cisco networking equipment to optimize network traffic. Established VLANs and routing protocols to enhance network segmentation and performance.• Email System Management Successfully deployed Email Server and manage Microsoft 365 email systems, enhancing communication and collaboration across the organization. Additionally, configured and maintained on- premises email server for streamlined communication.• Security Research: Centered around delving into intrusion detection techniques, vulnerability assessments, network segregation strategies, and the exploration of authentication technologies. Explore possible cyber threats while providing actionable insights to bolster network defenses effectively.

• User ManagementManaged inhouse email server and Microsoft 365 user accounts, enhancing communicationand collaboration across the organization for streamlined communication.• MonitoringMonitor Internet, Surveillance, and System Performance. Monitored network and internet connectivity using monitoring tool (Zabbix), ensuring continuous online presence.• Server ManagementCreated and configured Virtual Machine and servers to host websites, critical applications, facilitating seamless business operations. Skillfully manage virtual machines using VMware maximizing server resource utilization.• TroubleshootResolved hardware and software issues for network devices, attendance machines, PCs and printers diagnosing problems and providing timely solutions. Conducted routine maintenance and updates to ensure optimal device performance.• SupportOffered comprehensive IT support to end-users, addressing technical queries and concerns effectively. Collaborated with cross-functional teams to provide timely solutions and maintain smooth IT operations

• Monitoring overall systems in MCR.• Assist MCR & RF team on assigned tasks.• Maintain and monitor smooth running of organization channels.• Quality check and Assurance of Set-Top Box software and applications.