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A Global Technology Company Specializing in Interactive Augmented, Mixed, and Virtual Reality Applications.Develop and implement strategic and business plans for rapidly growing transformative technology. Supported launch of TotalAR (a smartphone based information sharing platform). Key participant in discussions to develop new products for Enterprise with embedded AI.

A specialized software application service provider.Continue to provide thought leadership to streamline operations and input to SWOT. Initiated special projects in back-office operations using DMAIC methodology. Created/refined standard operating procedures including VSMs, KPIs and balanced scorecard contents to improve operational efficiency. Designed and executed voice of customer surveys. Improvements in staff engagement and customer service contributed to the company being named as one of the best places to work. Engaged in quality control, campus recruiting and special projects.

Department Manager, Bibliographic Preparation (2009-2011); Primary Literature Preparation (1998-2009)Managed over 100 exempt, non-exempt and contract staff with 3 layers of supervision dedicated to procurement and processing of electronic & printed information. Oversaw budgets over 10 MM and multitude of production workflows through well documented procedures, custom developed production reports and strict quality control.Project / Technical Management -Process Development- Improved productivity and reduced costs by 30% utilizing Lean Six Sigma techniques to create efficient work cell units. Nimble team building was management’s main focus- Supported multi-year efforts for the creation of major electronic workflow systems using DFSS techniques and VSM Made bump-less switch over to IPC8 with minimal parallel testing period. Contributed to the building of XML based content management systems. Enabled 10X improvements by reducing process cycle times in delivery of bibliographic data first views far exceeding current market place service levels (Voice of the Market, VOM) to gain world leadership position. FMEA was key to sustainability of reliable production. Exceeded stakeholder expectations.Deployed machine translation and learning capabilities for handling foreign language content to reduce staffing needs by 40% to meet CTQs Worked with offshore vendors for data capture from web journalsEnhanced database content through addition of preprints and patents in response to VOCBuilt a citations database exceeding 10MM documents containing over 300 MM referencesCreated a Company Name Thesaurus for making data searches user friendly Improved onsite and offsite raw material retrieval by modifying inventory management systems, eliminated safety issues. Streamlined cost reporting system with a series of Kaizen events for expedited pricing negotiations on procurement cost ($5-10million) Saved 10% costs through renegotiated data entry vendor contracts

Managed computer systems, billing, collections, financial operations, HR of a solo Medical Practice. Implemented an electronic billing system, reduced cost of operation and improved financial performance using data analytics. Oversaw the activities for phasing out of the practice.

Led/participated in multiple teams in the completion of complex projects at different manufacturing locations. Managed and directed a computer modeling group responsible for thermal, fluid and structural analysis.Project / Technical Management • Saved $1.2MM annually by leading a multifunctional team to solve customer quality problem• Developed a strategic plan to reduce yarn quality variation by 75% using cause and effect diagrams. Deployed several elements of this technology road map to improve quality by 40%, enabling the company to become a world class supplier. Implemented a new technology that that involved development of operational protocol, testing and trouble shooting• Installed PC based quality control system at 90% lower cost to replace a cumbersome legacy system in 3 production facilities. Provided subject matter expertise (SME) and operator training• Facilitated faster completion of projects and resolution of production problems in collaboration with a team that developed a computer interface to provide centralized access to test data and production process information from disparate structured and unstructured data sources • Created a vision system for experts at remote sites to study and troubleshoot processes• Conceived and implemented a machine learning system to track process interruptions Process Development • Conducted extensive computer simulations and physical modeling work to gain insights into the performance of production equipment. Studies included impact of process control, input material streams and production environment. Designed fiber forming equipment, process sensors and data collection systems.• Marketed computer based modeling services to help customers improve their furnace operations. Worked on 3 client projects, developed project proposals and delivered prototypes