Provided exceptional client service to major clients including Aditya Birla Finance Limited, SBI General Insurance, IndusInd Bank, BFSI Digital Stallions Forum, and ICICI Prudential.Campaign Leadership:- SIPL Campaign (SIP x IPL): Successfully drove 600 app downloads within 8 days for Aditya Birla Finance Ltd., converting 20% of new leads into customers.- IndusInd Bank's Paralympics Campaign: Spearheaded moment marketing initiatives on social media and internal communications, effectively showcasing India's journey towards the Paris 2024 Paralympic Games.-Developed and executed the 'Udaan towards Vistaar' initiative for SBI General Insurance's 2024 annual report, emphasizing brand growth and vision.- Oversaw brand building, product promotion, and marketing strategies while acting as the primary liaison between clients and internal teams.

- Collaborated with Digital Marketing Managers of Tip Top Tailors and George Richards to implement weekly email marketing strategies, achieving a 10% monthly sales growth for three consecutive months.- Developed and maintained social media channels, resulting in a 25% increase in brand awareness and enhanced engagement.- Utilized the Klaviyo platform for marketing automation, ensuring timely outreach to the target demographic ahead of schedule.- Analyzed KPIs and email click rates to optimize email marketing strategies for specific products.- Assisted in the launch of the customer loyalty program, including asset development, market research, and targeted email campaigns.

- Drove 25-30% of weekly total sales by pioneering innovative solutions to address customer concerns and enhance satisfaction.- Achieved 90-95% weekly consumer data collection for email marketing campaigns, significantly increasing brand awareness.- Implemented strategic in-store window advertising and designed print media to attract customer attention and optimize sales.- Facilitated orientation and training for new hires, emphasizing professionalism and customer service excellence, which successfully motivated the team to achieve weekly sales of CAD 30,000.

- Developed and implemented a strategic communication and customer retention plan inconjunction with top management, resulting in a 20% increase in retention.- Implemented digital strategy and email marketing, tailoring content for Indian festivals to specificclients, resulting in a 37% increase in annual sales.