Content Marketing Specialist
Current- Manage Filoli’s social media channels; create content and monitor audience interactionto increase engagement and drive attendance, sales, and awareness;- Create and update a social media policy for use across channels;- Safeguard brand reputation through daily communication management and monitoringof comments and messages on social media platforms in accordance with Filoli’s socialmedia policies; Coordinate escalation of guest concerns;- Produce and report weekly/monthly analytics for all high priority channels, includingchannel/ content/influencer campaign performance, industry trends/updates, and keylearnings;- Manage Filoli’s social media influencer relations using Klear; use data to form strategicpartnerships and maintain relationships to drive organic coverage for Filoli across socialplatforms;- Stay informed on social media trends and best practices through learning opportunitiesand research;- Monitor and continuously build user generated content (UGC) across platforms andobtain usage rights for Filoli marketing materials; Assist with maintaining media libraryand data asset management;- Collaborate with multiple Filoli departments including Learning & Engagement, RetailOperations, Horticulture, and Museum Collections to create engaging and conversion-driving content;- Employ marketing analytics techniques to gather important data (social media stats,Google Analytics, email data, etc.);- Use Adobe products including Photoshop and Premiere Pro to create content for weband social media use;- As part of the Marketing team, implement Filoli’s DEAI Action Plan through all contentcommunications;- Ability to keep track and take advantage of content and consumer trends andadvancement in new technology;