Krishna Kartha Email & Phone Number
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Krishna Kartha is listed as Clinical Solution Consultant at Confidential, a with 511 employees, based in Dubai, United Arab Emirates. AeroLeads shows a matched LinkedIn profile for Krishna Kartha.
Krishna Kartha previously worked as Clinical Application Support at Cerner Corporation and IT Support Specialist (Healthcare) at Intertec Systems. Krishna Kartha holds Bachelor Of Computer Applications, Computer And Information Sciences And Support Services, A from Intellectual Institute Of Management & Technology.
Email format at Confidential
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About Krishna Kartha
• Around 8 years of total work experience including over 6 years of proven experience in IT Services, Networking, System administration, Desktop user support, Onsite Customer support, IT Coordination and Help-desk / Service-desk Operations etc.• 5 years of experience as Technical support consultant handling Incident & Request Management tasks efficiently.• Excellent knowledge in Microsoft Dynamics platform and framework, which includes Dynamics CRM (Microsoft Certified Professional), Dynamics 365 as an added advantage• Adequate knowledge and experience on Network Security / Connectivity (Wireless / VPN)• Ability to communication across various levels in the organization.• Prior implementation experience on system upgrades.• Ability to build and maintain strong rapport with colleagues across various levels in the organization.• Ability to multitask and manage deadlines.• Advanced knowledge of MS Office package 2016 / 365• A highly motivated, energetic, and professional team player with excellent analytical, problem solving, communication, and interpersonal skills Certifications:Microsoft Certified System Administrator.Microsoft Certified System Engineer.Microsoft Certified Technology Specialist.Acer Academy Guidelines and Standards.
Listed skills include Troubleshooting, Windows Server, Active Directory, Networking, and 8 others.
Krishna Kartha's current company
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Krishna Kartha work experience
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Clinical Solution Consultant
HIS Consultant - Cerner Clinical Solution. Owning Core, Enterprise Scheduling Management (ESM) & Enterprise Registration Management (ERM).
Clinical Application Support
• Providing Cerner Millennium application support through onsite and offsite 24/7 to Ministry of Health (EHS), UAE. • Having good knowledge on Cerner EMR solution and supporting every Cerner Millennium modules like Powerchart, Scheduling / Appointment book, FirstNet, Surginet & iCommand etc.• Handling incoming incidents via the phone / e-mail / BMC Remedy promptly and effectively.• Diagnosing and resolving a wide range of application issues over the phone, visit or using remote… Show more • Providing Cerner Millennium application support through onsite and offsite 24/7 to Ministry of Health (EHS), UAE. • Having good knowledge on Cerner EMR solution and supporting every Cerner Millennium modules like Powerchart, Scheduling / Appointment book, FirstNet, Surginet & iCommand etc.• Handling incoming incidents via the phone / e-mail / BMC Remedy promptly and effectively.• Diagnosing and resolving a wide range of application issues over the phone, visit or using remote sessions.• Take ownership of a call and various Projects related to Cerner module Implementation and seeing it through to closure.• Coordination with IT Infra team for application integration related requirements. • Ensuring that all call details are captured and entered in the BMC Remedy helpdesk tool.• Answering & responding to all calls & requests within agreed SLA.• Keeping users updated as per the progression of SR’s.• Provide troubleshooting and configuration support for client desktop and networking environment.• Raising Service Requests, if necessary, after recreating the issues for troubleshooting. • Following up with the concerned team and seeing through a quick closure without affecting the end user's workflow.• Being a part of various implementation projects within the EHS.• Proactively being part of various projects with the Application team, Reporting team, and Learning team.• Consulting, Client, and Vendor Management.• Diagnosing and resolving a wide range of application and workflow issues. Show less
It Support Specialist (Healthcare)
Working as IT Technical Support Engineer.• IT support operations for users via Onsite, telecom & Email etc.• Installation, set-up, replacement of IT assets based on the service request raised.• Provides investigation, diagnosis, resolution and recovery for hardware/software issues. When unable to resolve, escalate to next level in accordance with Help Desk Escalation processes.• Installation and removal of applications as per the advice and coordination with SOC… Show more Working as IT Technical Support Engineer.• IT support operations for users via Onsite, telecom & Email etc.• Installation, set-up, replacement of IT assets based on the service request raised.• Provides investigation, diagnosis, resolution and recovery for hardware/software issues. When unable to resolve, escalate to next level in accordance with Help Desk Escalation processes.• Installation and removal of applications as per the advice and coordination with SOC team.• Proving customized reports as per the requirement from higher management. • DHA, corporate & HIS L1 Application Support.• Incident, Request & Asset Management for whole DHA sector. (15K + users).• Coordination and support for Change management, Service Outage and Circular Management.• Record and update service requests Help Desk tools (Ivanti LDMS & LDSD).• CMDB and Asset Discovery and Management. Show less
It / Crm Support Engineer
• IT Help-desk/Technical Support and IT coordination for Major Gov. and Private sector clients.• Incident Management, IT asset management and IT coordination.• Preparation of MIS and SLA’s on Client requirement.• Mail, Call, Telephone & Onsite support and coordination.• Assist & Team management.• Walk-in Customer support.• Installing & configuring new hardware & software.• End-user IT support for windows environment.• Troubleshooting PC, Laptop, network, backup… Show more • IT Help-desk/Technical Support and IT coordination for Major Gov. and Private sector clients.• Incident Management, IT asset management and IT coordination.• Preparation of MIS and SLA’s on Client requirement.• Mail, Call, Telephone & Onsite support and coordination.• Assist & Team management.• Walk-in Customer support.• Installing & configuring new hardware & software.• End-user IT support for windows environment.• Troubleshooting PC, Laptop, network, backup, printers & software related issues.• HCL ME tablet repair and software installation. Show less
It Support Engineer
• Troubleshooting PC, Laptop, network, backup, printers & software related issues.• Voice support for users and customers as well• Ensuring virus prevention and data protection• Configuration and backup of mail systems (MS outlook, Live mail & Outlook Express.• Installing & configuring new hardware & software.• Tuning system performance & security applications as well.• Technical support for users.• Communicator & analyst of ERP between the vendors & users.•… Show more • Troubleshooting PC, Laptop, network, backup, printers & software related issues.• Voice support for users and customers as well• Ensuring virus prevention and data protection• Configuration and backup of mail systems (MS outlook, Live mail & Outlook Express.• Installing & configuring new hardware & software.• Tuning system performance & security applications as well.• Technical support for users.• Communicator & analyst of ERP between the vendors & users.• Handled the tasks of monitoring database and ensures security of stored data.• Monitored the access of stored information in company databases Show less
Mcafee Technical Support
• Technical support for McAfee Antivirus & Windows through chat & call as well.• Responsible for remote technical support for US and UK Customers.• Responsible for the quality of support and handling time.• Responsible for managing other team members.• Managing Escalated technical cases also.• Planning and designing the forecast of chats & calls.
Krishna Kartha education
Bachelor Of Computer Applications, Computer And Information Sciences And Support Services, A
Education record
Frequently asked questions about Krishna Kartha
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What company does Krishna Kartha work for?
Krishna Kartha works for Confidential.
What is Krishna Kartha's role at Confidential?
Krishna Kartha is listed as Clinical Solution Consultant at Confidential.
Where is Krishna Kartha based?
Krishna Kartha is based in Dubai, United Arab Emirates while working with Confidential.
What companies has Krishna Kartha worked for?
Krishna Kartha has worked for Confidential, Cerner Corporation, Intertec Systems, Hcl Infosystems Ltd., and Elite Extrusion Llc.
How can I contact Krishna Kartha?
You can use AeroLeads to view verified contact signals for Krishna Kartha at Confidential, including work email, phone, and LinkedIn data when available.
What schools did Krishna Kartha attend?
Krishna Kartha holds Bachelor Of Computer Applications, Computer And Information Sciences And Support Services, A from Intellectual Institute Of Management & Technology.
What skills is Krishna Kartha known for?
Krishna Kartha is listed with skills including Troubleshooting, Windows Server, Active Directory, Networking, Technical Support, Servers, Customer Service, and It Helpdesk.
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