Krishna Kaswa Email & Phone Number

Atlanta, GA, US

Atlanta, US

• Design and lead the implementation of a solutions architecture across a group of agent portals & stores business applications based on enterprise business strategy, business capabilities and business requirements.
• Delivering the Architecture artifacts & solution design for the Gateway application rollout to the Spectrum Stores.
• Design the solution for Gateway Unified UI that interacts with various billing systems which includes Netcracker ICOMS, CSG, Amdocs BSS, Arterra Mobility & Oracle BRM, Provisioning Systems, Network Elements and Master.
• Providing consulting support to Oracle POS & SIM vendor application architects within projects to ensure the project is aligned with the overall enterprise architecture.
• Assist in the definition of principles, guidelines, standards and solution patterns to ensure solution decisions are aligned with the enterprise's future-state architecture vision.
• Partnering with Enterprise IT Architecture Committee in the development of a roadmap for the evolution of the enterprise application portfolio from future to current state (as defined by the solutions architecture).

• Handled T-Mobile Billing Transformation project, replacing existing prepaid and postpaid billing systems with Ericsson BSCS Suite, responsible in managing the Ericsson/ConceptWave ECM/EPC/OM (Enterprise Product Catalog.
• Handled JAD session with Business team, Development team and Architects to convert the business requirement specifications into high-level application design.
• Co-ordinate between business and Ericsson Development team in analysis of Catalog Rules and determine the target landing zone.
• Responsible for architecture artifacts, solution design for all Enterprise Product Catalog data recipient processes.
• Lead role in providing the technical assistance to interfaces, business process definition, migration and various testing teams

Chesterfield, MO, US

• Handled AT&T BI reporting projects responsible in delivering the reporting needs on Supply Chain, CRM, Billing, OSS, Online, Retail, Sales, Inventory, HR & Call Center data
• Participation in Technical architecture and Implementation & Integration workshop with clients.
• Provides guidance to architectural design such as data modeling, application architecture, testing methodologies using industry best practices
• Proposes and implements unique and efficient reporting solutions that improve functionality and performance
• Lead role in providing the technical assistance, OGS, business process definition and various testing phases
• Estimate the work of new projects and making sure the projects are delivered on-time with excellent quality

Chesterfield, MO, US

• Lead production support team which involves on going production issues for world’s largest Amdocs Clarify CRM implementation at AT&T
• Managed both offshore and onsite support teams for OGS activities
• Involved in Cingular post-merger AT&T wireless conversions activities
• Provided solution for NBI (National Billing Instance – B2B) conversions activities
• New Requirements Gathering, analysis for possible solutions and identify the gaps, issues and suggestions for the solutions also provide high level estimates for the new upcoming projects
• Participation in Technical architecture and Implementation & Integration workshop with clients.

Chesterfield, MO, US

• Worked on Customer Management, Retail Management, Number Management and Wireless Number Portability modules of amdocs products ENSEMBLE, Enabler and Amdocs Clarify CRM.
• Responsible for the design, development, testing and implementation of the BSS and CRM products
• Responsible for Ongoing Site Support for CSM (Customer Service Management), RMS (Retail Management System), NM (Number Management), Security and WLNP (Wireless Number Portability) Applications as part of the Ensemble.
• Delivered CC&B solutions for customers, Sprint PCS, AT&T, US Cellular, Rogers Wireless, VimpelCom – Russia, Verizon Communications International (GTEI) - Dominican Republic & FarEastOne - Taiwan
• Worked in Amdocs Billing Product Enabler and Clarify CRM integration.
• Was involved in ClarifyCRM Version 12.0 and 11.2 porting of UNIX Scripts and C++ Code from Base Version Solaris/Oracle to HP/Oracle.

Masters (M.Tech), Computer And Systems Sciences

Bachelor Of Engineering (B.E.), Computer Science And Engineering