Krishna Kumar Email & Phone Number

Kuala Lumpur, My

Federal Territory Of Kuala Lumpur, Malaysia

• Complete ownership as a Project Manager to stick to Project timeline and take it to closure.• Worked in Global Support for DCE (Customs Express Clearance application) version upgrade.• Prepared Project timeline for over 55 countries to be upgraded to latest application version.• Aligned with Country users to perform testing the latest version and procure sign off.• Coordinating with Support resources to set up testing environment.• Operational activities include RFC… Show more • Complete ownership as a Project Manager to stick to Project timeline and take it to closure.• Worked in Global Support for DCE (Customs Express Clearance application) version upgrade.• Prepared Project timeline for over 55 countries to be upgraded to latest application version.• Aligned with Country users to perform testing the latest version and procure sign off.• Coordinating with Support resources to set up testing environment.• Operational activities include RFC creation, presenting in CAB meeting and procure required approval for Implementation.• Aligned with Vendors, Support resources to perform Implementation then work with Country users to perform User verification and resolve any issues that occur with support resources to get sign off.• Completed over 30 countries (region wise) version upgrade in last 5 months successfully.• Take part in Requirement gathering session with country users in change requests, conduct workshop with vendor and support.• Work with support resources and Vendors to draft FSD and get sign off from relevant parties followed by testing and Deployment.• Present Project health status and dashboard to Steering committee on Bi-weekly basis.• Conduct pre deployment meetings to mitigate any risks and take it to closure Show less

• Complete ownership as a IT Project Manager to stick to Project timeline and take it to closure - Web Applications.• Maintaining project timeframes, budgeting estimates and status reports• Procure change request with detailed description and signoff from relevant parties.• Taking ownership in Resource Management – deploying manpower with relevant skillset. Tracking resource allocation, fulfillment report.• Prepare projections vs actuals financial reports.Communicate with… Show more • Complete ownership as a IT Project Manager to stick to Project timeline and take it to closure - Web Applications.• Maintaining project timeframes, budgeting estimates and status reports• Procure change request with detailed description and signoff from relevant parties.• Taking ownership in Resource Management – deploying manpower with relevant skillset. Tracking resource allocation, fulfillment report.• Prepare projections vs actuals financial reports.Communicate with Business User team to understand the new project Demands.• Take active part in FSD/BRD discussion and communicate with all stakeholders for the review and sign off.• Prepare Project time line and get concurrence from relevant parties • Conduct Project Kick off meetings.• Co-ordinate with Vendor in development phase and remove any impediments to follow project timeline• Procure relevant documents for SIT & UAT including test plan, test cases & RTM from Testing Manager.• To make sure defects are closed by coordinating with relevant team in identifying and fixing it.• Procure SIT & UAT signoff documents from relevant parties.• Conduct bi-weekly committee meetings to discuss on project health and timeline.• Regular meetings with Higher Management on Projects timeline & Challenges • Procure relevant approvals and RFC from Management for effective deployment.• Developing change management plans for projects and/or change initiatives.• Take part in CAB meeting to present the project and procure approval for deployment.• Responsible for Project delivery, Escalation Handling, and Scope Changes• Organize required members for deployment and executing it successfully• Take complete ownership of projects from Requirement gathering till project Closure.• Take complete ownership of projects from Requirement gathering, Budget approval, PO issuance, SOW till project Closure• Take complete ownership of projects from Requirement gathering, Budget approval, PO issuance, SOW till project Closure Show less

• Gather and understand project requirements through interactions, meetings and walkthrough with potential application users to develop business requirements (BRD), functional requirements documents (FSD) and user mock-ups• Implemented Agile &Scrum methodologies. Designed and implemented SCRUM process successfully for internal Channel.• Led all sprint planning, sprint reviews, sprint retrospectives, and daily scrums with development team• Create and share weekly reports with… Show more • Gather and understand project requirements through interactions, meetings and walkthrough with potential application users to develop business requirements (BRD), functional requirements documents (FSD) and user mock-ups• Implemented Agile &Scrum methodologies. Designed and implemented SCRUM process successfully for internal Channel.• Led all sprint planning, sprint reviews, sprint retrospectives, and daily scrums with development team• Create and share weekly reports with stakeholders on project health.• Suggested and implemented Automation Testing to realize maximum efforts, reduce costs and decrease in TTR (Time taken to realize)• Updated operational methods and oversaw accounting procedures for improved efficiency.• Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.• Mitigation, Resource & Commercial Management Involved in pre-sales activities to analyze and prepare the RFP, SOW along with Technical, Development and Sales team• Developed and initiated projects, managed costs and monitored performance.• Maintained relationships with material vendors to lower costs and diversify capabilities.• Facilitated communication between internal personnel, contractors and vendors for project cohesion.• Modified and directed project plans to meet organizational needs.• Achieved project deadlines by coordinating with contractors to manage performance.• Planned, designed and scheduled phases for large projects.• Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders Show less

• Gather Business requirements from Clients and execute it with project teams Plan, conduct, and monitor the test, and inspecting the products to ensure its quality.• Manage the entire testing team and deliver results within stipulated time• Take part in daily scrum meetings to understand sprint status Successfully lead web and mobile-based projects, Resource allocation, cost estimation, budget tracking , Revenue tracking & margin analysis and keep higher management aware with… Show more • Gather Business requirements from Clients and execute it with project teams Plan, conduct, and monitor the test, and inspecting the products to ensure its quality.• Manage the entire testing team and deliver results within stipulated time• Take part in daily scrum meetings to understand sprint status Successfully lead web and mobile-based projects, Resource allocation, cost estimation, budget tracking , Revenue tracking & margin analysis and keep higher management aware with reports• Took part is resourcing - identifying resources, training, clearing client interviews and deployment. Prepare weekly reports for Stakeholders.• Collaborated with business users, technical teams, database administrators and testing teams during kickoff meetings, and planning sessions to validate requirements.• Gathered project requirements through interactions, meetings and walkthrough with potential application users and to develop business requirements documents (BRD), functional requirements documents (FRD) and user mockups.• Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.• Partnered with project team members to identify and quickly address problems.• Gained knowledge in Creating BDD testing framework using Cucumber – Self Learning• Gained Knowledge in Conducting API automated testing- Self Learning and through POSTMAN Assigned Test module to tester and review test cases Logged defects task and defects on Jira Show less

• Identify Training needs by conducting 360 degree need analysis• Prepare project Charter from needs identified and propose training plan to address top pain points• Create training module using adult learning principles and propose training plan• Deliver training sessions on Software testing, Core Java & MS SQL and prepare Engineers job ready• Conduct pre assessment, post assessment and prepare trend analysis, Capture 30/60/90 days learning outcomes using Kirk Patrick model to… Show more • Identify Training needs by conducting 360 degree need analysis• Prepare project Charter from needs identified and propose training plan to address top pain points• Create training module using adult learning principles and propose training plan• Deliver training sessions on Software testing, Core Java & MS SQL and prepare Engineers job ready• Conduct pre assessment, post assessment and prepare trend analysis, Capture 30/60/90 days learning outcomes using Kirk Patrick model to find training efficiency• Quickly adapted training plans for client needs, keeping timelines, budgets and desires in mind.• Supported productivity increase and business growth through new hire training and mentoring.• Analyzed team performance and identified opportunities for additional training.• Implemented E learning Geo wise and achieved 35% in employee course completion (Globally 35% of employees enrolled and completed the assigned courses in 1st Spell)• Developed individualized training plans to achieve staff readiness. Show less

• Created successful test scripts to manage automated feature testing using Selenium Web driver• Optimized test cases to maximize success of manual software testing.• Directed teams completing regression tests to support successful product development stages.• Assessed software bugs and compiled findings along with suggested resolutions for development team members.• Communicated risks associated with test execution and took mitigating action when necessary.• Used… Show more • Created successful test scripts to manage automated feature testing using Selenium Web driver• Optimized test cases to maximize success of manual software testing.• Directed teams completing regression tests to support successful product development stages.• Assessed software bugs and compiled findings along with suggested resolutions for development team members.• Communicated risks associated with test execution and took mitigating action when necessary.• Used open-source tools to develop automation scripts.• Reviewed requirements, specifications, technical design documents and Traceability Matrix to provide timely and meaningful feedback. Show less

• Worked for Earthlink ISP - US Handle customers and resolve their internet issues Train new employees on product & process Create weekly and monthly reports & Dashboard and present to management• Developed and maintained courteous and effective working relationships.• Collaborated with team members to achieve target results.• Drove operational improvements which resulted in savings and improved profit margins.• Proved successful working within tight deadlines and fast-paced… Show more • Worked for Earthlink ISP - US Handle customers and resolve their internet issues Train new employees on product & process Create weekly and monthly reports & Dashboard and present to management• Developed and maintained courteous and effective working relationships.• Collaborated with team members to achieve target results.• Drove operational improvements which resulted in savings and improved profit margins.• Proved successful working within tight deadlines and fast-paced atmosphere.• Increased customer satisfaction by resolving issues. Show less