Krishna Kumar B Email & Phone Number

Chennai, Tamil Nadu, India

• Coordinating with customers and project managers to ensure availability of all inputs required for completing engineering activities.• Preparing start-up base designs and formats in line with standards and customer specifications.• Detail scheme preparation, selection of main and auxiliary relays as per customer specifications, and providing offers to the customer.• Involvement in preparation of PSLD, interpanel and intrapanel wiring schedule, and manufacturing release for LCC, CRP, and SAS schematics.• Close coordination with tender/project managers to ensure availability of resources to support tenders and projects according to the agreed schedule, budget, and quality.• Key role in engineering design calculations for MV cable and LV power and control cable sizing.• Participating in FAT with the testing team to address any customer queries related to schematics or supply, and working with automation engineers for GOOSE signal preparation.• Key role in standardizing E3 software schematic and its implementation.• Implementing standard inputs and outputs for CRP schematics to reduce IED and SAS configuration time, ultimately reducing cycle time.

Bengaluru, Karnataka, India

• Providing technical support on relays to the marketing, application, and commissioning teams and various country customers for product-related issues.• Coordinate with other functions such as R&D, Application team, Failure analysis team, and After Sales Service team, and take complete ownership to arrive at a solution for the customer’s problems.• Supporting the sales team in preparing the final solution to be offered to the customers.• Providing technical support for the customer’s queries raised in the portal.• Analyzing the case and finding the root cause of the problem reported by the customer.• Analyzing the events/logs and finding the root cause of the reported issue. Providing guidance to customers in case of support needed for product hardware/firmware/patch upgrades.• Ensuring that all reported cases are handled professionally.• Building relationships and providing reliable customer service on a high technical level. Supporting the pre-sales team.• System fault and product failure analysis.• Configuration of Line, Transformer, Generator, and Busbar IED.• Providing training to various customers and channel partners on numerical relays and ABB proprietary software PCM 600 at factory and customer locations.

Bengaluru, Karnataka, India

• Providing technical support on relays to the marketing, application, and commissioning teams and various country customers for product-related issues.• Coordinate with other functions such as R&D, Application team, Failure analysis team, and After Sales Service team, and take complete ownership to arrive at a solution for the customer’s problems.• Supporting the sales team in preparing the final solution to be offered to the customers.• Providing technical support for the customer’s queries raised in the portal.• Analyzing the case and finding the root cause of the problem reported by the customer.• Analyzing the events/logs and finding the root cause of the reported issue. Providing guidance to customers in case of support needed for product hardware/firmware/patch upgrades.• Ensuring that all reported cases are handled professionally.• Building relationships and providing reliable customer service on a high technical level. Supporting the pre-sales team.• System fault and product failure analysis.• Configuration of Line, Transformer, Generator, and Busbar IED.• Providing training to various customers and channel partners on numerical relays and ABB proprietary software PCM 600 at factory and customer locations.

Bengaluru, Karnataka, India

• Involved in product testing of PCM600 and IEDs as a part of product verification centre.• Active contribution in system integration testing and customer demonstrations of Substation Automation Systems and Products.• Engineering, Installation, FAT and Commissioning complete project in IED’s and SCADA systems.• Testing protection functions for applications like Generator, Feeder, Transformer, Line, and Bus bar and Goose, MMS and control in Relion series and other manufacturers.• Provided Training and Support for commissioning team for testing relays at different sites.

New Delhi, Delhi, India

• Testing, Commissioning and Retrofitting of many projects across the nation (power plants up to 500 MW, substations up to 765 kV, national power grid transmission protection systems, etc.)• Control and relay panel scheme checking.• Testing of control and relay panel, preparation of test report and prepare test schedule for Sub-station.• Troubleshooting the relay Issues, control panels and ensuring their reliability.• Co-ordination with client in As Built Scheme drawing submission, Test report submission.• Operation and Maintenance of Steel Plant and Sub-station.

Diploma Of Education, Electrical And Electronics Engineering

Education record