 Leading end-to-end Supply Chain function, including FG & RM’s Demand & Supply Planning, Milk run, Warehousing, Distribution, Custom Clearance, Import & Export, and Supplier Development & Procurement, ensuring smooth flow of goods and efficient processes Managing Demand Planning, Logistics, and Procurement activities and adopting an end-to-end (e-2-e) approach Ensuring cost-efficient and timely customer supply while maintaining low inventory levels in the supply chain and handling customer claims and returns Identifying and developing potential suppliers for the right sourcing and managing a high-performance supplier base for outsourcing of materials & Logistics Service Developing and implementing supply chain strategies, policies, and procedures to enhance customer satisfaction and reduce operating costs, while ensuring compliance with global standards Delivering better fulfilment and profitability through cost reductions & quality improvements leveraging design & implementation of Procurement, Operations, Departments KPIs & so on Managing import operations and custom clearance, negotiating and evaluating the performance of SCM vendors, and maintaining strong relationships with key stakeholders Defining, budgeting & implementing supply chain IT landscape to increase the transparency & visibility in e2e value Chain Managing supply planning within Factory S&OP und S&OE at site Conducting effective S&Op meetings to fulfil the demand with optimum inventory level, high level of forecast accuracy with minimum slow movers & obsolete stock Playing a pivotal role in helping the organization to reduce the slow movers and aged stock by Barter Deals against marketing purchases (Print, Radio, Cinema, Hoarding, TVC etc.) Steering responsibilities towards WEEE management and disposal of Factory Seconds, Market return & Aged stock

Led supply chain and overall responsible for freight forwarding, customs clearance,warehousing, distribution & reverse logistics Formulated and maintained the annual operating and capital budgets for the company's logisticsoperations Enhanced customer (Internal & External both) satisfaction by ensuring product availability atthe right place at the right time Played a pivotal role in Factory Seconds Sale (Return & Aging stock) on a national level

Spearheaded Supply Chain Management and imported mobile phones, accessories & spare partsfrom Hong Kong & China Interacted and coordinated with the customs officials for smooth & fast clearance of the goods Coordinated with the Sales & Product Team to prepare the rolling forecast to ensure the timelyavailability of the goods Managed forward & reverse logistics and set up the warehouse network all across the country

Managed sourcing & procurement of spare parts & accessories Steered efforts towards maintaining the MSL & timely replenishment Maintained MIS related to inventory, TAT, income & suppliers

Acted as the single point contact for all:o 12 mobile business partners for all logistic-related topicso 185 service Locations for Mobile logistic related issueso Close coordination with the Zonal Heads, BSI & MCH to maintain the TAT

Planned & purchased spare parts from factory and raw material suppliers Ensured timely and accurate issue of material to the production line and each branch Monitored customer satisfaction levels Adhered to telephonic guidelines to the customer to close the manual setting /adjustable call