Krishna Nautiyal Email & Phone Number

Punjab,Rajasthan

Chandigarh, India

• Handling Mangalore, Mysore and Manipal Cities. Responsible for operation efficiency of the region through proper planning and implementation. Operational improvement through process improvisation.• Supply chain management, new store openings, licenses, capital expenses reduction, improving customer experiences, managing Deputy Manager in the region, working in coordination with other departments for benefit of the restaurants, managing P&L for the restaurants• Leading the… Show more • Handling Mangalore, Mysore and Manipal Cities. Responsible for operation efficiency of the region through proper planning and implementation. Operational improvement through process improvisation.• Supply chain management, new store openings, licenses, capital expenses reduction, improving customer experiences, managing Deputy Manager in the region, working in coordination with other departments for benefit of the restaurants, managing P&L for the restaurants• Leading the restaurants activities to generate sales through tie-ups and promotion activities.• Ensuring customer satisfaction in the market, leading various customer connect activities and ensuring that the satisfaction scores are good.• Forecasting the P&L for quarter, forecasting talent management for coming years. Managing the talent development for the branches.• Training Restaurant managers to perform their task better. Developing competency in them for current as well as future positions.• Developing resources for the market.• Ensuring sales growth for the market. Growing business models in the city.• Improving profitability in the market.• Ensuring compliance and handling situations related to compliance.• Ensuring ethical practices followed in the stores, auditing outlets on a monthly basis. Innovating current processes for improvement Show less

Successfully launched the store and responsible for streamlining of McDonald’s processes and policies, recruitment, training, sales building & ensuring outstanding customer experience of the restaurant.Responsible for the recruitment, orientation and retention of Crew Members, Delivery Crew members, Floor Managers, Trainee Managers and Assistant Managers.Training and development of the entire Staff including promotion of Crew staff to Managers (Crew Development Programs… Show more Successfully launched the store and responsible for streamlining of McDonald’s processes and policies, recruitment, training, sales building & ensuring outstanding customer experience of the restaurant.Responsible for the recruitment, orientation and retention of Crew Members, Delivery Crew members, Floor Managers, Trainee Managers and Assistant Managers.Training and development of the entire Staff including promotion of Crew staff to Managers (Crew Development Programs, Management Development Programs modules).Performance Reviews of Crew and Management team of the restaurant annually and semi-annually.Overseeing the Payroll of the entire Restaurant Staff.Profitability and Store Operating Income of the Restaurant through controls from various P&L line Items- Food & Paper Cost, Labour, Utilities, etc.Monitoring System results on a daily, weekly & monthly basis and providing feedback to the Assistant Managers.Training and Implementation of a New Product Launch and any new initiative driven by the company. Show less

Mumbai Area, India

Master'S Degree

Nchmct

Bachelor Of Commerce - Bcom, Delhi University